Director, Group Underwriting, Western Region

Sun Life; Calgary; Hybrid; CAD 105,000 - 180,000; Full time

Job summary

A leading company in financial services seeks a Director for Group Underwriting in Calgary. This pivotal role involves leading a team of underwriters and implementing strategies to enhance client satisfaction while maintaining financial and operational integrity. Successful candidates will demonstrate strong leadership skills and the ability to innovate within a dynamic working environment.

Benefits

Flexible Benefits

Care Days for self-care or care of others

Supportive and inclusive culture

Qualifications

• Experience with group underwriting, pricing, and risk assessment.
• Ability to articulate financial concepts clearly.
• Experience in a digital organization is an asset.

Responsibilities

• Lead the Group Benefits Underwriting team and ensure excellent customer service.
• Engage and develop team members through mentorship.
• Monitor financial results against targets and drive continuous improvement.

Skills

Leadership

Analytical skills

Risk assessment

Interpersonal skills

Innovative thinking

Education

Undergraduate degree in analytical discipline

Tools

Predictive modelling

Tableau

Job description

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You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

We are looking for an energetic, strategic and results oriented candidate to lead the Group Benefits Underwriting team in Western Canada. The Director, Group Underwriting, Western Region is accountable for enabling the achievement of excellent customer service, enhanced productivity, sustained and exceptional quality, target financial results and appropriate risk management. The highly skilled team of 40 underwriters based in Western Canada is responsible for establishing and managing customer focused financial solutions for new and existing group benefit programs representing a diverse range of clients by size, industry and funding arrangements.

What will you do?

• Build and maintain an inclusive work environment that is focused on delivering internal and external client satisfaction and business results through teamwork and innovation
• Engage and develop underwriting managers and underwriters through individual and group mentoring and by providing opportunity and support for career development
• Implement and manage financial strategies and data driven solutions that satisfy growth and earnings targets
• Ensure appropriate risk assumptions, pricing and underwriting judgement are employed in setting prices and making risk decisions
• Ensure underwriting policies, practices and guidelines are successfully communicated and adhered to
• Monitor financial results against target and identify action plans to address any gaps
• Seek opportunities to enhance operations and service levels through the analysis of key performance metrics and the growth of a continuous improvement culture
• Provide advice and expertise on financial/underwriting issues to key business partners including Sun Life Health leadership, business development directors, account executives and disability directors
• Work collaboratively with internal partners in Finance and Business Development to optimize strategic decisions and drive value for our clients
• Contribute to the strategic direction of Group Underwriting as a member of the Group Underwriting Leadership team
  
  

What do you need to succeed?

Competencies:

• Undergraduate degree in analytical discipline
• Demonstrated knowledge of and experience with group underwriting, pricing and risk assessment practices and techniques
• Ability to make case specific and block based financial decisions that balance market expectations with company growth and profit expectations
• Knowledge of group benefits products, contracts and operating systems
• Ability to clearly articulate complex group benefit pricing and financial concepts
• Strong leadership and influence skills
• Excellent interpersonal skills
• Strong people development capability
• Results oriented
• Innovative and creative thinker; willing to challenge the status quo
  
  

Assets:

• Actuarial Designation
• Experience with predictive modelling/advanced analytics.
• Experience with Tableau or other data visualization tools.
• Experience working in an Agile environment.
• Experience in a digital organization.
  
  

What's in it for you?

• A caring, supportive, and inclusive culture
• Flexible Benefits from the day you join to meet the needs of you and your family
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
  
  

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

105,000/105 000 - 180,000/180 000

Job Category:

Underwriting - Group

Posting End Date:

15/06/2025

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Financial Services and Insurance

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