Director, Fraud Strategy Toronto, Canada

Momentum Financial Services Group.; Toronto; On-site; CAD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Fraud Strategy Director to lead the development of innovative fraud prevention strategies. This pivotal role involves managing a team dedicated to mitigating fraud risks across all consumer lending products. The ideal candidate will possess strong analytical skills, a deep understanding of fraud management, and the ability to foster vendor relationships. Join a company that values customer experience and empowers its workforce to deliver exceptional financial solutions. If you have a passion for strategic thinking and a proven track record in fraud risk management, this is your chance to make a significant impact in a dynamic environment.

Qualifications

• 8+ years of experience in fraud risk management focusing on strategy and implementation.
• Master’s degree in a quantitative field required.

Responsibilities

• Manage fraud prevention strategies across all products and channels.
• Utilize analytics to optimize fraud rules for lending platforms.
• Lead a team to implement fraud solutions and risk policies.

Skills

Fraud Risk Management

Data Analysis

Communication Skills

SQL Programming

Leadership

Negotiation

Analytics Tools (Tableau)

Education

Master’s degree in quantitative field

Tools

Tableau

Job description

Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.

GENERAL FUNCTION

The Fraud Strategy Director will have responsibility to manage fraud strategies and analytics at Momentum with regard to assessing and mitigating different types of fraud-related risks for all our consumer lending products. This fraud leader will develop, lead and manage a fraud strategy team to adopt industry-leading solutions, develop and deploy fraud prevention strategies in a collaborative and cross-functional setting, track strategy performance, and continuously improve the process and key performance metrics. The role is also responsible for enhancing customer experience related to fraud prevention. The role requires strategic thinking, strong analytical skills, broad knowledge of fraud management, and attention to details. The incumbent will also be responsible to drive and deliver all fraud system capabilities, continually assessing the fraud threat environment and understanding industry best practices as well as driving underlying vendor negotiations on fraud tools and solutions.

DUTIES/RESPONSIBILITIES

• Own, design and manage all fraud prevention strategies across all products and channels that balance fraud control, sales growth and customer experience, especially origination/acquisition fraud detection and prevention.
• Utilize robust analytics and data driven strategies to build and optimize fraud rules and strategies for digital and physical lending platforms.
• Define vision and roadmap for successful implementation of fraud solutions, processes and risk policies and manage a team to carry out the roadmap.
• Drive and deliver innovation in fraud management including all fraud system capabilities for all products.
• Work closely with business partners to ensure fraud strategies are implemented accurately and completed on time.
• Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
• Ability to manage vendor relationships, effectively negotiate and create partnerships with best practice fraud vendors that enable achievement of fraud roadmap/strategy.
• Lead and manage a team with effective leadership, ability to hire and retain talented staff, ability to train and develop team in fraud expertise.

EDUCATION

• Master’s degree in quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics.

EXPERIENCE

• 8+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce.
• Experience working at consumer lending companies in the U.S. is a plus.
• Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry.

SKILLS

• A seasoned fraud risk professional with 8+ years of Fraud Risk Management in Banking, Payments, or Fintech arena.
• Extensive experience with payment products in Consumer or commercial lending.
• Extensive experience in solving business problems leveraging data enhancement, visualization and analytics tools such as Tableau.
• Understanding of Authentication, Technology & Emerging Digital capabilities.
• Ability to solve advanced business problems and deal with a variety of options in complex situations.
• Strong communication and interpersonal skills.
• Extensive SQL programming skills, ability to work with and analyze data.

We are committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

Additional Information

All your information will be kept confidential according to EEO guidelines.