Director, Fraud Advisory

RBC; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

RBC is seeking a Director for Fraud Risk Management to oversee fraud risk oversight activities and provide independent challenge within the organization. This role requires extensive experience in financial services and offers an opportunity to enhance fraud management practices while ensuring the fraud risk profile aligns with the risk appetite. Candidates should possess strong analytical and communication skills, as well as the ability to build effective relationships across diverse functions.

Benefits

Comprehensive Total Rewards Program

Leadership support for your development

Flexible work/life balance options

Dynamic, collaborative, high-performing team

Qualifications

• 7+ years experience in financial services and fraud risk management.
• Strong strategic mindset and excellent communication skills.
• Proven ability to build strong relationships across functions.

Responsibilities

• Challenge fraud risk assessments and ensure transparency compared to risk appetite.
• Provide oversight, analysis, and monitoring of fraud risks.
• Report on fraud risk profiles and emerging risks to senior management.

Skills

Analytical Thinking

Decision Making

Fraud Management

Fraud Risk Management

Quality Orientation

Results-Oriented

Job description

Job Summary

Job Description

What is the opportunity?

The Director is responsible for fraud oversight and advisory activities for RBC Insurance, Operations, Cards, Payments, Loyalty, and Transformation fraud for RBC Canada. This involves supporting the 2nd Line of Defense governance model, providing independent challenge to the assigned segments related to Fraud, and ensuring the Fraud Risk profile is accurately represented in ongoing reports, including escalation to executive management and the board when the risk is at or near the risk appetite. The role also provides oversight for engagement models between segments, ORM teams, and the Fraud Risk Center of Expertise to ensure capabilities in managing fraud risk.

The role offers fraud risk management leadership to the assigned segment, including providing expertise, advice, and counsel to executives and senior management, enhancing their ability to anticipate and manage internal fraud risk effectively. With the rise of hybrid work environments and digital innovation, this role will also support and assess the ‘Future of Fraud’ by providing independent challenge, expertise, and advice, viewing Fraud holistically alongside Cyber, IT, and Third Party Risk.

A key component is maintaining strong relationships with partners in Corporate Investigation Services (CIS) concerning Internal Fraud for PB & CB.

What will you do?

• Challenge assigned segments to ensure the fraud risk profile is balanced, comprehensive, and transparent compared to risk appetite.
• Review and approve fraud risk assessments conducted by the business, including risk assessments, deep dives, scenario analyses, and new or change initiatives.
• Embed understanding of internal fraud risk into strategic decision-making; challenge decisions that contradict the risk profile and appetite.
• Provide oversight, analysis, and monitoring of fraud risks related to assigned segments.
• Support fraud reporting for monthly, quarterly, annual, and ad-hoc reports.
• Report on fraud risk profiles, analysis, and exposure to executives and senior management, including emerging risks and operational risk appetite implications.
• Request the business to conduct specific activities related to fraud risk assessments, reviews, and updates to risk appetite.
• Review and support development of the fraud risk assessment universe to ensure comprehensive coverage and determine assessment frequency based on risk.

What do you need to succeed?

Must-have

• 7+ years’ experience in financial services with a deep understanding of a specific business line and/or Fraud Risk Management practices.
• Strategic mindset with excellent knowledge of RBC's businesses and organization.
• Strong conceptual thinking abilities.
• Excellent communication and presentation skills.
• Well-developed impact and influence skills.
• Proven ability to build strong relationships across functions.

Nice-to-have

• Experience in Risk Management, ORM, Internal Audit, or Compliance.
• Experience in Cyber, IT, and Third Party risk management.
• Knowledge of online banking and payment products/services.

What’s in it for you?

We thrive on challenges, progressive growth, and working together to deliver trusted advice to clients and communities. We value support, potential, making a difference, and mutual success.

• Comprehensive Total Rewards Program including bonuses and benefits.
• Leadership support for your development.
• Work in a dynamic, collaborative, high-performing team.
• Challenging work opportunities.
• Flexible work/life balance options.

Job Skills

Analytical Thinking, Decision Making, Fraud Management, Fraud Risk Management, Long Term Planning, Quality Orientation, Results-Oriented, Vision Alignment, Waterfall Model

Additional Job Details

Address: 20 KING ST W, TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-06-03

Application Deadline: 2025-06-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is key to our growth. We foster a respectful environment that supports collaboration, innovation, and professional development, helping us bring our Purpose to life and create value for clients and communities.

Join our Talent Community

Stay informed about career opportunities at RBC. Sign up for updates on jobs, tips, and recruitment events at jobs.rbc.com.