Director, Federal Strategic Relationships & Capture

Securitas Security Services USA, Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Career progression opportunities

Professional development

Job summary

Securitas Canada is seeking an accomplished leader to develop and manage strategic relationships with Government of Canada clients and lead capture efforts across federal opportunities.

You will collaborate with cross-functional teams, provide executive-level reporting, and drive growth through disciplined opportunity pipelines and market intelligence. Federal sector experience is valued.

Qualifications

• 8–10+ years in strategic account management, public sector relationship management, or related fields.
• Proven ability to build senior-level relationships in large, complex organizations and influence strategic outcomes.
• Strong understanding of Government of Canada environment or similar public sector buying environments.
• Experience engaging executive, operational, procurement, and broader stakeholder communities.
• Demonstrated ability to identify opportunities early and lead capture strategies for major pursuits.
• Strong strategic thinking, analytical, decision-making, and business acumen.
• Excellent communication and stakeholder management skills, including with executive audiences.
• Proven ability to navigate multiple stakeholders and competing priorities while driving long-term growth.
• Federal Government experience is an asset.

Responsibilities

• Lead relationships across federal departments, agencies, Crown corporations, and related public sector orgs.
• Define objectives for federal relationship management and capture aligned with growth priorities.
• Build trusted senior-level networks within large federal organizations.
• Create and maintain strategic account plans and stakeholder maps for priority accounts.
• Oversee data, analytics, and reporting related to federal opportunity pipeline and market developments.
• Identify opportunities, renewal cycles, and procurement developments before formal activity.
• Lead capture planning for priority federal opportunities, including strategy and win themes.
• Coordinate executive engagement and senior-level touchpoints across federal accounts.
• Collaborate with legal, finance, and proposal teams to support opportunity pursuit and solution development.
• Monitor competitive activity and provide market intelligence and recommendations to senior leadership.
• Maintain a disciplined pipeline of future federal opportunities and track success measures.
• Ensure compliance with policies and regulatory requirements.

Skills

Strategic account mgmt

Public sector sales

Executive relationship building

Government procurement

Cross-functional leadership

Stakeholder management

Job description

JOB SUMMARY:

In this role, you will:

• Develop and execute the federal relationship and capture strategy for Government of Canada clients.

• Lead cross-functional teams to deliver on performance, quality, and client outcomes for federal pursuits.

• Provide clear, concise reporting and recommendations to executive leadership on federal market developments.

• Drive cross-functional collaboration and continuous improvement in how we identify, shape, and win federal opportunities.

• You will help position Securitas for sustainable growth and strong client and employee outcomes in the federal market.

Key Responsibilities

• Lead and develop strategic relationships across federal departments, agencies, Crown corporations, and related public sector organizations.

• Define strategic and operational objectives for federal relationship management and capture, and ensure alignment with Securitas’ growth priorities.

• Build trusted senior-level relationships and stakeholder networks within large and complex federal organizations.

• Create and maintain strategic account plans and stakeholder maps for priority federal accounts.

• Oversee data, analytics, and reporting related to federal opportunity pipeline, capture plans, and market developments.

• Identify emerging opportunities, renewal cycles, and procurement developments before formal activity begins.

• Lead capture planning for priority federal opportunities, including positioning, strategy, and win themes.

• Coordinate executive engagement and senior-level touchpoints across targeted federal accounts.

• Collaborate with operational, legal, finance, and proposal teams to support opportunity pursuit and solution development.

• Monitor competitive activity and provide market intelligence, insights, and strategic recommendations to senior leadership.

• Maintain a disciplined pipeline of qualified future federal opportunities and track measures of success (pipeline growth, win rate, account penetration).

• Build strong relationships with internal stakeholders to ensure alignment and readiness for federal pursuits.

• Ensure compliance with Securitas policies, standards, and applicable federal regulatory requirements.

• Champion Securitas’ values and culture within the federal client environment and across internal teams.

Qualifications & Experience

• 8–10+ years in strategic account management, business development, public sector relationship management, or related fields

• Proven ability to build senior-level relationships in large, complex organizations and influence strategic outcomes.

• Strong understanding of the Government of Canada environment and decision-making processes, or similar public sector / complex buying environments.

• Experience engaging executive, operational, procurement, and broader stakeholder communities.

• Demonstrated ability to identify opportunities early and lead or support capture strategies for major pursuits.

• Strong strategic thinking, analytical, decision-making, and business acumen.

• Excellent communication and stakeholder management skills, including with executive audiences.

• Proven ability to navigate multiple stakeholders and competing priorities while driving long-term growth.

• Experience developing long-term growth strategies and increasing account penetration and revenue.

• Relevant backgrounds may include federal government leadership, public sector relationship management, strategic account management, business development and capture, management consulting, defense/public safety/security/critical infrastructure, facilities management/outsourcing, or professional/technology services to government.

• Federal Government experience is an asset but not required; we welcome candidates who have built strategic relationships and influenced complex buying decisions in adjacent industries.

What We Offer

• An opportunity to contribute to a global leader in security services and shape our growth in the federal market.

• A supportive team environment focused on learning and growth.

• Opportunities for professional development and career progression.

• Competitive compensation and benefits in line with local market practices.

Securitas Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.

MINIMUM HIRING STANDARDS:

Must be at least 18 years of age.

Must have a reliable means of communication (i.e., pager or phone).

Must have a reliable means of transportation (public or private).

Must have the legal right to work in Canada.

Must have the ability to speak, read, and write English and French in the province of Quebec.

Must have a High School Diploma or GED.

Must be willing to participate in the Company’s pre-employment screening process, including background investigation.

Competencies (as demonstrated through experience, training, and/or testing):

Skill in persuasive oral and written communications, including effective executive-level presentation skills.

Demonstrated skills in the areas of sales and business development.

Demonstrated energy, drive, determination and persistence, even when confronted with rejection.

Ability to present information effectively and respond to questions from groups of managers, customers, and prospects.

Ability to analyze sales data and develop recommendations and solutions.

Excellent planning, organization and time management skills.

Ability to carry out multiple assignments concurrently.

Ability to interact effectively at all levels and across diverse cultures.

Ability to be an effective team member and handle project assignments responsibly.

Ability to adapt to changes in the external environment and organization.

Courteous telephone manner.

Strong customer service and results orientation.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.

Must undergo and meet company standards for background and reference checks and behavioral selection survey.

Handling and being exposed to sensitive and confidential information.

Required ability to handle multiple tasks concurrently.

Regular use of vehicle required in the performance of duties.

Regular talking and hearing.

Close vision, distance vision, and ability to adjust focus.

Frequent local and regional/national travel to client sites for presentations, meetings, and visits.

Frequent lifting and/or moving of presentation materials up to 20 pounds.

#AF-CanadaCorp

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.