Director, Federal Strategic Relationships & Capture

Securitas, Inc.; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

Securitas Canada is seeking a high-impact leader to develop and execute the federal relationship and capture strategy for Government of Canada clients. You will lead cross-functional teams to deliver performance, quality, and client outcomes for federal pursuits, while reporting to executive leadership on market developments.

Position requires building senior-level relationships, managing strategic account plans, and guiding capture activities across large federal accounts to drive sustainable

Qualifications

• 8–10+ years in strategic account management, business development, public sector relationship management, or related fields.
• Proven ability to build senior-level relationships in large, complex organizations and influence strategic outcomes.
• Strong understanding of government or public sector decision-making processes and complex buying environments.
• Experience engaging executive, operational, procurement, and broader stakeholder communities.
• Demonstrated ability to identify opportunities early and lead or support capture strategies for major pursuits.

Responsibilities

• Lead and develop strategic relationships across federal departments, agencies, Crown corporations, and related public sector organizations.
• Define strategic and operational objectives for federal relationship management and capture, ensuring alignment with growth priorities.
• Build trusted senior-level relationships and stakeholder networks within large federal organizations.
• Create and maintain strategic account plans and stakeholder maps for priority federal accounts.
• Oversee data, analytics, and reporting related to federal opportunity pipeline, capture plans, and market developments.
• Identify emerging opportunities, renewal cycles, and procurement developments before formal activity begins.
• Lead capture planning for priority federal opportunities, including positioning, strategy, and win themes.

Skills

Strategic account management

Public sector relationship management

Executive engagement

Cross-functional leadership

Strategic thinking

Analytical reasoning

Job description

JOB SUMMARY

In this role, you will:

• Develop and execute the federal relationship and capture strategy for Government of Canada clients.
• Lead cross-functional teams to deliver on performance, quality, and client outcomes for federal pursuits.
• Provide clear, concise reporting and recommendations to executive leadership on federal market developments.
• Drive cross-functional collaboration and continuous improvement in how we identify, shape, and win federal opportunities.
• You will help position Securitas for sustainable growth and strong client and employee outcomes in the federal market.

Key Responsibilities

• Lead and develop strategic relationships across federal departments, agencies, Crown corporations, and related public sector organizations.
• Define strategic and operational objectives for federal relationship management and capture, and ensure alignment with Securitas’ growth priorities.
• Build trusted senior-level relationships and stakeholder networks within large and complex federal organizations.
• Create and maintain strategic account plans and stakeholder maps for priority federal accounts.
• Oversee data, analytics, and reporting related to federal opportunity pipeline, capture plans, and market developments.
• Identify emerging opportunities, renewal cycles, and procurement developments before formal activity begins.
• Lead capture planning for priority federal opportunities, including positioning, strategy, and win themes.
• Coordinate executive engagement and senior-level touchpoints across targeted federal accounts.
• Collaborate with operational, legal, finance, and proposal teams to support opportunity pursuit and solution development.
• Monitor competitive activity and provide market intelligence, insights, and strategic recommendations to senior leadership.
• Maintain a disciplined pipeline of qualified future federal opportunities and track measures of success (pipeline growth, win rate, account penetration).
• Build strong relationships with internal stakeholders to ensure alignment and readiness for federal pursuits.
• Ensure compliance with Securitas policies, standards, and applicable federal regulatory requirements.
• Champion Securitas’ values and culture within the federal client environment and across internal teams.

Qualifications & Experience

• 8–10+ years in strategic account management, business development, public sector relationship management, or related fields
• Proven ability to build senior-level relationships in large, complex organizations and influence strategic outcomes.
• Strong understanding of the Government of Canada environment and decision-making processes, or similar public sector / complex buying environments.
• Experience engaging executive, operational, procurement, and broader stakeholder communities.
• Demonstrated ability to identify opportunities early and lead or support capture strategies for major pursuits.
• Strong strategic thinking, analytical, decision-making, and business acumen.
• Excellent communication and stakeholder management skills, including with executive audiences.
• Proven ability to navigate multiple stakeholders and competing priorities while driving long-term growth.
• Experience developing long-term growth strategies and increasing account penetration and revenue.
• Relevant backgrounds may include federal government leadership, public sector relationship management, strategic account management, business development and capture, management consulting, defense/public safety/security/critical infrastructure, facilities management/outsourcing, or professional/technology services to government.
• Federal Government experience is an asset but not required; we welcome candidates who have built strategic relationships and influenced complex buying decisions in adjacent industries.

What We Offer

• An opportunity to contribute to a global leader in security services and shape our growth in the federal market.
• A supportive team environment focused on learning and growth.
• Opportunities for professional development and career progression.
• Competitive compensation and benefits in line with local market practices.

Securitas Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.

Minimum Hiring Standards

• Must be at least 18 years of age.
• Must have a reliable means of communication (i.e., pager or phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in Canada.
• Must have the ability to speak, read, and write English and French in the province of Quebec.
• Must have a High School Diploma or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation.

Competencies

• Skill in persuasive oral and written communications, including effective executive-level presentation skills.
• Demonstrated skills in the areas of sales and business development.
• Demonstrated energy, drive, determination and persistence, even when confronted with rejection.
• Ability to present information effectively and respond to questions from groups of managers, customers, and prospects.
• Ability to analyze sales data and develop recommendations and solutions.
• Excellent planning, organization and time management skills.
• Ability to carry out multiple assignments concurrently.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle project assignments responsibly.
• Ability to adapt to changes in the external environment and organization.
• Courteous telephone manner.
• Strong customer service and results orientation.

Working Conditions (Physical/Mental Demands)

• Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local and regional/national travel to client sites for presentations, meetings, and visits.
• Frequent lifting and/or moving of presentation materials up to 20 pounds.