Director, Facilities, Maintenance & Office Services

Holt Renfrew; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

Holt Renfrew is seeking a Director of Facilities, Maintenance & Office Services to lead all facility operations, manage budgets, and ensure operational excellence. Ideal candidates will possess a strong background in facilities management and technical expertise in building systems, along with notable leadership capabilities.

Benefits

Competitive compensation

Generous employee discount

Pension and health & dental benefits

Tuition assistance

Continuous learning and development

Qualifications

• 10+ years of progressive facilities management experience.
• 3-5 years of recent leadership experience.
• Technical knowledge of mechanical, electrical, plumbing, and building systems.

Responsibilities

• Lead development of national facilities and preventative maintenance programs.
• Manage annual facilities budget, including forecasting and tracking expenditures.
• Ensure continuous operation of facilities and equipment.

Skills

Leadership

Project Management

Communication

Education

Post-secondary education in related field

Tools

Microsoft Office Suite

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Director, Facilites, Maintenance & Office Services provides leadership and direction for all aspects of facility operations across the organization, including coordination of internal teams, external consultants, contractors, trades, and national maintenance contracts. This role manages repairs and maintenance for all company sites and ensures operational excellence through effective planning, budgeting, and execution of facility projects.

Responsibilities

• Lead development and execution of national facilities and preventative maintenance programs, delivering high-quality results and clear communication to stakeholders

• Manage annual facilities budget, including forecasting, tracking expenditures, analyzing variances, and implementing corrective actions as needed

• Oversee and integrate of the CMMS Facilities platform into company mandates

• Develop a long-term (+5 year) maintenance plan prioritizing capital projects and equipment lifecycle

• Build business cases for maintenance initiatives; collaborate with Procurement on RFPs and vendor selection

• Ensure continuous operation of facilities and equipment, including HVAC, power, plumbing, vertical transportation, and building envelope; respond effectively to emergencies and non-routine issues

• Negotiate and manage national contracts for facility and service providers; maintain strong vendor relationships

• Lead, coach, and retain a high-performing team

• Support sustainability initiatives during project planning and execution

• Collaborate with the Office Services team to manage cleaning services and inventory for shared office spaces

• Partner with Health & Safety and Joint Health & Safety Committees to ensure cosmpliance and drive proactive safety initiatives; serve as an active JHSC member

• Enforce compliance with building codes and regulations at all levels

• Identify and implement tools, systems, metrics, and best practices to support project delivery within scope, schedule, budget, and safety requirement

Qualifications:

• Post-secondary education in a related field or equivalent experience

• 10+ years of progressive facilities management experience, including 3- 5 years' recent leadership experience

• Technical knowledge of mechanical, electrical, plumbing, and building systems

• Proficient in Microsoft Office Suite; strong project management and organizational skills

• Experience with HVAC, electrical, elevator/escalator systems an asset

• Certified JHSC member an asset

• Proven leadership and influence skills; collaborative and hands-on approach

• Strong communicator with excellent interpersonal skills

• Adaptable and comfortable in a dynamic, fast-paced environment

• Highly service-oriented with exceptional follow-through

• Interest in fashion or luxury retail is a plus

#SSC

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.