Director, Executive and Functional Communications, Digital and Innovation Organization (CDIO)

Equinix; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A global technology leader is seeking an experienced communications leader to shape strategic communications for the Chief Digital and Innovation Officer. The role involves developing innovative narratives, advising on executive communications, and enhancing engagement through various channels. Candidates should have over 10 years in communications, preferably within Fortune 500 technology firms, with a passion for internal culture and collaboration.

Qualifications

• 10+ years’ experience creating and implementing communications strategies.
• Experience with Fortune 500 B2B technology companies.
• Strong planning and project management skills.

Responsibilities

• Develop and implement a compelling communications strategy.
• Provide communications coaching to the CDIO.
• Manage CDIO presence on internal and external media.

Skills

Strategic storytelling

Project management

Crisis management

Digital communication trends

Collaborative leadership

Education

Bachelor's degree in marketing, Communications, Journalism

Job description

Who are we?

Equinix is the world’s digital infrastructure company, operatingover 260data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Equinix is seeking an experienced leaderto lead integratedcommunications for the Chief Digital and Innovation Officer (CDIO) and her global organization.

This is a wide-ranging role that spans executive communications, functional communications and cross-functional special projects. You will have a unique opportunity to help shape the future of a critical function and voice within Equinix, amplifying the perspective of the CDIO, fostering trust in our brand and culture and serving as an important strategic advisor. You will bring meaningful experience in advancing internal and external transformation,crafting and conveying compelling stories about technology through a variety of channels, cutting through ambiguity to ensureorganizational alignmentand building strategic, mutually beneficial connections with stakeholders across the business.

This role serves as a member of the CDIO leadership team and as a strategic program leadwithin the corporate communications team.

Responsibilities

Strategic Communications Leadership

Develop a compelling functional narrative aligned to both company and functional vision

Outline a thoughtful communications approach and plan that supports both current and long-term priorities

Act as a trusted advisor for the CDIO and her leadership team through ongoing, candid counsel

Help drive cultural transformation through creative and varied communications initiatives, across multiple channels, that reinforce CDIO strategy and vision

Match the charter of the function by consistentlyconceptualizing and evangelizing innovative communications strategies and tactics

Work cross functionally to ensure alignment and consistency, and to ensure understanding of CDIO priorities and vision across the company

Continually assess and communicate what success means, both qualitatively and quantitatively

Executive platform development & execution

Establish a formal CDIO exec platform with supporting messaging and activation plan

Elevate CDIOvoice on topics aligned with Equinix strategy – including AI – and the outcomes, value, and innovation customers and partners can create by partnering with us

Bring CDIO thought leadership to life through powerful points of view at the intersection of Equinix strategy, industry conversations and customer needs

Provide ongoing communications coaching and development to help the CDIO continually improve as a spokesperson

Partner with public relations, analyst relations, social media and other communications functions to secure external engagement opportunities that influencehigh priority audiences

Assess, coordinateand prepare CDIO for speaking opportunities, interviews, events and other engagements, managing everything fromlogistics to talking pointsas necessary

Manage CDIOpresence on internal and external social media channels, includingLinkedIn strategy, planning and content creation

Functional and Internal Communications

Develop strategic programming plan aligned with the unique needs of the function, from geographical spread to leadership structure

Develop compelling narratives and messaging that synthesizediverse inputs and authentically engageemployees

Plan and execute all staff meetings, town halls and other internal events

Develop content, including messaging, executive emails, briefing documents, talking points, video scripts, newsletters and Q&A documents as needed

Lead and / or contribute to other employee engagement activities, both within the function cross-functional efforts aligned to business objectives

Oversee the measurement of refinement of programsto continuallyincreasethe effectiveness of employee communications and engagementwithin CDIO

Qualifications

10+ years’ experiencecreating and implementing integrated communications strategies, ideally having worked with Fortune 500 B2B technology companies

Demonstrated excellence in strategic and creative storytelling, writing / editing, project management, strategic planning and execution, executive coaching, event management, crisis management / communications, change management, and multimedia

Experience working closelywith IT, innovation and data / insight teams

Strong planning and project management skills and the ability to work well under pressure in a fast-paced environment

Digital acumen and knowledge of digital communications trends and standards / designs / best practices including user experience for web, email, mobile and social media

Experience with metrics gathering and reporting to measure communication performance, to optimize going forward and to understand audience behaviors

Crisis communications experience, as well as experience dealing with sensitive workforce and workplace issues

Bachelor's degree in marketing, Communications, Journalism, or related area preferred

Skill and Attributes

Bring innovative thinking, creative ideas, an external perspective, global and regional insights, diverse perspectives, and higher-level awareness into everything you do

Demonstrated technology communications experience and expertise, as well as extensive knowledge of theindustry and key trends

A collaborative leader capable of building cross-functional relationships to drive change and influence business decisions; exhibits a no-job-is-too-big-or-small attitude

Highly collaborative nature with experience working cross-functionally in a highly matrixed organization where you must partner, manage through influence, and set others up for success

Passion for building process and structure to support high growth and optimizing execution of day-to-day operations and deliverables

Exemplary written, verbal and presentation skills

Demonstrated passion for building a strong internal culture

Detail-oriented with ability to handle various tasks under multiple deadlines

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.