Director, Engineering (NOAM) New

Zone & Co; Ottawa; Remote; CAD 120,000 - 160,000; Full time

Job summary

A leading SaaS company is seeking a Director of Engineering to oversee engineering teams across the Americas and drive innovative solutions for global clients. The role requires strong leadership, technical expertise, and a passion for building high-performing teams, alongside collaboration with teams in EMEA and APAC. Key responsibilities include team development, technical excellence, and ensuring project success, which are critical for the company's commitment to excellence.

Benefits

Flexible work hours

Comprehensive benefits package

Professional development opportunities

Qualifications

• 10+ years of experience in software engineering, with at least 5 years in senior leadership roles.
• Familiarity with Agile, CI/CD, and DevOps.
• Strong understanding of APIs (REST/SOAP), data modeling, and systems integration.

Responsibilities

• Lead and mentor a diverse team of software engineers across the Americas.
• Oversee design, development, and deployment of software solutions.
• Ensure timely, high-quality delivery of software.

Skills

Leadership

Collaboration

Problem-solving

Strategic Thinking

Communication

Education

Bachelor’s degree in Computer Science, Software Engineering, or related field

Job description

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Zone & Co is seeking an accomplished Director of Engineering to lead and grow our engineering teams based in the Americas, while collaborating with engineering and product counterparts in EMEA and APAC, delivering innovative solutions for our global clients. This role will oversee development of two core products: ZoneReporting, a robust reporting and analytics platform built on Microsoft technologies, and ZoneBilling, our NetSuite-native billing solution. This is a pivotal leadership role requiring a blend of strategic vision, hands-on technical expertise, and a passion for building high-performing teams. You will play a crucial role in shaping our engineering culture, driving technical excellence, and ensuring successful project delivery across regions.

What you'll do...

• Leadership & Team Development
  • Lead, mentor, and inspire a diverse team of software engineers across the Americas, fostering a culture of innovation, collaboration, and continuous improvement.
• Attract, develop, and retain top engineering talent in the region.
• Collaborate closely with engineering teams in EMEA and APAC to ensure alignment on technical vision, priorities, and delivery.
• Technical Excellence
  • Oversee the design, development, and deployment of software solutions for ZoneReporting (Microsoft .NET technologies) and ZoneBilling (NetSuite SuiteCloud).
• Conduct code reviews, architecture reviews, and offer technical mentorship to maintain high engineering standards.
• Partner with AI and Data Platform leaders to ensure engineering teams can leverage internal data infrastructure and GenAI capabilities to build smarter, scalable solutions.
• Project & Stakeholder Management
  • Ensure timely, high-quality delivery of software through effective planning and resource management.
• Collaborate closely with Product, Customer Success, and other cross-functional partners to translate business needs into robust, scalable solutions.
• Work in close partnership with product teams in EMEA and APAC to ensure alignment of product strategy and execution across regions.
• Serve as a senior technical contact for strategic customer relationships in the region, ensuring satisfaction and partnership growth.
• Prioritize and drive remediation of technical debt and foundational architecture improvements.
• Champion the use of modern engineering practices, including CI/CD, DevOps, automated testing, and GenAI-powered development tools.
• Continuously evaluate and refine engineering processes to improve velocity, quality, and collaboration.
• Encourage and enable teams to make data-driven engineering decisions using metrics and insights to inform prioritization, quality, and process improvements.

What you'll need...

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 10+ years of progressive experience in software engineering, with at least 5 years in senior leadership roles.
• Familiarity with modern software development practices including Agile, CI/CD, and DevOps.
• Strong understanding of APIs (REST/SOAP), data modeling, and systems integration.
• Experience leading teams in the Americas and collaborating effectively across global regions including EMEA and APAC.
• Experience working cross-functionally with Product teams across geographies.
• Domain experience in fintech, billing, reporting, or ERP systems.
• Excellent communication and stakeholder engagement skills and able to effectively and succinctly communicate technical concepts and tradeoffs with non-technical audiences.
• Demonstrated ability to manage complex projects, budgets, and resources in a fast-paced environment.
• Exceptional problem-solving, strategic thinking, and decision-making skills.

Preferred Qualifications

• Certifications in NetSuite or Microsoft Azure/.NET technologies. Experience with integrating with NetSuite would really make you stand out.
• Hands-on experience with test automation (e.g., Jest, Cypress.io, or other test frameworks) and test case management systems like Qase.
• Experience working in remote-first, asynchronous team environments.
• Demonstrated use of integrating GenAI tools into product workflows or engineering operations to enhance engineering efficiency and productivity
• A metrics-driven engineering leader with the mindset of removing friction and increasing efficiency in the engineering process across the stack.

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits atZoneandco.com .

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.

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