Director, Education and Administration Systems

University of Toronto; Toronto; On-site; CAD 104,000 - 123,000; Full time

Job summary

The University of Toronto is seeking a Director of Education and Administration Systems for its Faculty of Pharmacy. This role involves leading strategic initiatives in education technology, managing complex projects, and enhancing user experience through innovative solutions. The successful candidate will have extensive experience in process automation and a proven record of leadership in an educational environment.

Qualifications

• At least 8 years in information/education technology operations.
• Experience in process automation and project management.
• Knowledge of curriculum and assessment solutions.

Responsibilities

• Lead strategic planning and implementation of systems.
• Manage daily operations of education technologies.
• Oversee development and integration of custom applications.

Skills

Process automation

Project management

Analytical skills

Problem-solving

Workflow design

Job description

Date Posted: 05/29/2025
Req ID: 43164
Faculty/Division: Faculty of Pharmacy
Department: Faculty of Pharmacy
Campus: St. George (Downtown Toronto)

Description:

About us:

The Leslie Dan Faculty of Pharmacy at the University of Toronto is Canada’s top faculty of pharmacy and ranked among the top in the world. We bring together Canada’s leading scientists, researchers, and educators in the heart of Toronto’s innovation and health research ecosystem. We advance professional pharmacy practice and pharmaceutical science through world-leading education and research and are recognized worldwide for our outstanding scholarship, ingenuity, creativity, and impact.

Our faculty, students, staff, and alumni come together to create a vibrant, collaborative environment rich with possibilities. We are at the forefront of redefining pharmacy’s impact in health care and developing the capacity of pharmaceutical science to pinpoint better therapeutic targets, create new ways of building medications, and ensure medication use is safe and effective. We are committed to achieving inclusive excellence and fostering an environment where each member of our community can achieve their full potential.

Learn more: www.pharmacy.utoronto.ca

Your opportunity:

Reporting to the Chief Administrative Officer, the Director, Education and Administration Systems is a strategic leader responsible for advancing the Leslie Dan Faculty of Pharmacy’s education and administrative technology capabilities. This includes overseeing application development, process automation, and systems integration, while aligning with institutional policies and goals.

This role leads a team of skilled administrative staff, manages complex projects, and provides expert guidance to internal and external stakeholders across the Faculty, affiliated hospitals, and broader University community. The Director plays a critical role in ensuring that education and administrative platforms are secure, reliable, and user-centered—enhancing the learner experience and operational excellence.

Your responsibilities will include:

• Leading strategic planning and implementation of education and administrative systems
• Managing daily operations of technical systems and education technologies
• Overseeing the development and integration of custom applications and platforms
• Ensuring alignment with university-wide policies, compliance standards, and security protocols
• Developing and monitoring systems budgets and resource allocations
• Negotiating with external vendors and managing service agreements
• Leading process automation and business system optimization initiatives
• Supervising and coaching a high-performing team of technical and administrative staff
• Managing staff performance, recruitment, and professional development
• Providing training and support for faculty, learners, and administrators on new systems
• Acting as liaison to key internal and external stakeholders

Essential Qualifications:

• At least eight (8) years of experience in progressively responsible positions within an information and/or education technology operations setting.
• Proven experience in process automation, workflow design, and implementation.
• Strong analytical and problem-solving skills to identify and address automation opportunities and identifying ways to enhance and integrate technology.
• Strong competency in project management.
• Experience conducting needs assessments to identify and evaluate systems requirements and translate project plans.
• Demonstrated experience streamlining processes with automated solutions.
• In depth knowledge and understanding of curriculum and assessment solutions in medical education.
• Relevant work experience in a University, government, post-secondary education or healthcare setting would be an asset.
• Demonstrated experience leading and managing/supervising staff required, preferably in a unionized environment.
• Working knowledge of policies and procedures

To be successful in this role you will be:

• Strategic
• Analytical
• Collaborative
• Results-driven
• Organized
• A strong leader

Notes:

This is a term position for one (1) year.

Closing Date:06/12/2025, 11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:PM 4 -- Hiring Zone: $104,818 - $122,290 -- Broadband Salary Range: $104,818 - $174,698
Job Category: Information Technology (IT)