Director, Education and Administration Systems

InsideHigherEd; London; On-site; CAD 104,000 - 123,000; Full time

Job summary

A leading faculty of pharmacy seeks a strategic Director for Education and Administrative Systems to enhance technology capabilities and drive educational excellence. This full-time position involves managing complex projects and teams, ensuring secure and reliable systems for a top-tier educational institution.

Qualifications

• Proven experience in process automation and workflow design.
• Experience in a University or healthcare setting preferred.
• Strong competency in project management.

Responsibilities

• Lead strategic planning for education and administrative systems.
• Manage daily operations of technical systems.
• Supervise a high-performing team and manage their performance.

Skills

Analytical

Project Management

Process Automation

Problem Solving

Education

8+ years in IT/Education technology operations

Job description

Director, Education and Administration Systems

Date Posted : 05 / 29 / 2025

Faculty / Division : Faculty of Pharmacy

Department : Faculty of Pharmacy

Campus : St. George (Downtown Toronto)

Description : About us :

The Leslie Dan Faculty of Pharmacy at the University of Toronto is Canada’s top faculty of pharmacy and ranked among the top in the world. We bring together Canada’s leading scientists, researchers, and educators in the heart of Toronto’s innovation and health research ecosystem. We advance professional pharmacy practice and pharmaceutical science through world-leading education and research and are recognized worldwide for our outstanding scholarship, ingenuity, creativity, and impact.

Our faculty, students, staff, and alumni come together to create a vibrant, collaborative environment rich with possibilities. We are at the forefront of redefining pharmacy’s impact in health care and developing the capacity of pharmaceutical science to pinpoint better therapeutic targets, create new ways of building medications, and ensure medication use is safe and effective. We are committed to achieving inclusive excellence and fostering an environment where each member of our community can achieve their full potential.

Your opportunity :

Reporting to the Chief Administrative Officer, the Director, Education and Administration Systems is a strategic leader responsible for advancing the Leslie Dan Faculty of Pharmacy’s education and administrative technology capabilities. This includes overseeing application development, process automation, and systems integration, while aligning with institutional policies and goals.

This role leads a team of skilled administrative staff, manages complex projects, and provides expert guidance to internal and external stakeholders across the Faculty, affiliated hospitals, and broader University community. The Director plays a critical role in ensuring that education and administrative platforms are secure, reliable, and user-centered—enhancing the learner experience and operational excellence.

Your responsibilities will include :

Leading strategic planning and implementation of education and administrative systems

Managing daily operations of technical systems and education technologies

Overseeing the development and integration of custom applications and platforms

Ensuring alignment with university-wide policies, compliance standards, and security protocols

Developing and monitoring systems budgets and resource allocations

Negotiating with external vendors and managing service agreements

Leading process automation and business system optimization initiatives

Supervising and coaching a high-performing team of technical and administrative staff

Managing staff performance, recruitment, and professional development

Providing training and support for faculty, learners, and administrators on new systems

Acting as liaison to key internal and external stakeholders

Essential Qualifications :

At least eight (8) years of experience in progressively responsible positions within an information and / or education technology operations setting.

Proven experience in process automation, workflow design, and implementation.

Strong analytical and problem-solving skills to identify and address automation opportunities and identifying ways to enhance and integrate technology.

Strong competency in project management.

Experience conducting needs assessments to identify and evaluate systems requirements and translate project plans.

Demonstrated experience streamlining processes with automated solutions.

In depth knowledge and understanding of curriculum and assessment solutions in medical education.

Relevant work experience in a University, government, post-secondary education or healthcare setting would be an asset.

Demonstrated experience leading and managing / supervising staff required, preferably in a unionized environment.

Working knowledge of policies and procedures

To be successful in this role you will be :

Strategic

Analytical

Results-driven

Organized

A strong leader

Notes :

This is a term position for one (1) year.

Closing Date : 06 / 12 / 2025, 11 : 59PM ET

Employee Group : Salaried

Appointment Type : Budget - Term

Schedule : Full-Time

Pay Scale Group & Hiring Zone : PM 4 Hiring Zone : $104,818 - $122,290 Broadband Salary Range : $104,818 - $174,698

Job Category : Information Technology (IT)

• buttontext00b26598368a4abe a{ border : 1px solid transparent; } .buttontext00b26598368a4abe a : focus{ border : 1px dashed #25355a !important; outline : none !important; }

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [emailprotected] .

Job Segment : System Administrator, Pharmaceutical, Project Manager, Pharmacy, Technology, Education, Science, Healthcare

Create a job alert for this search

And Administration • London, Ontario, Canada