Director, Digital Sales Development - NORAM

Quadient; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Quadient is seeking a full-time Director of Digital Sales Development in Toronto to lead a sales development team focused on generating pipeline across Customer Communications Management and Financial Automation portfolios. The role involves collaborating with various departments to ensure strategic growth and executing high-performance standards. Candidates should have significant B2B sales development experience and a proven track record in leadership, communication, and pipeline generation.

Benefits

Flexible Work

Endless Learning

Inclusive Community

Comprehensive Rewards

Employee Assistance Program

Qualifications

• 5+ years in B2B Sales Development, with 2+ years in leadership.
• Experience leading SDR teams across various market segments.
• Strong communication skills and ability to lead through influence.

Responsibilities

• Lead a sales development team generating pipeline for CCM and Financial Automation.
• Drive strategic direction and maintain a high-performance culture.
• Collaborate with Marketing and Sales Leadership for coordinated planning.

Skills

B2B Sales Development

Leadership

Communication

Coaching

Account-Based Marketing (ABM)

Prospecting

Sales Engagement Tools

Tools

Salesforce

Salesloft

LinkedIn Sales Navigator

Job description

Full time Director, Digital Sales Development - NORAM Toronto - Canada United States of America Apply

At Quadient , we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Reporting to the VP of Global Sales Development, you’ll collaborate with Sales, Marketing, Revenue Operations, Product, and SDR Enablement & Operations to ensure consistent GTM execution aligned to strategic growth.

You will lead a sales development team responsible for generating pipeline across Quadient’s Customer Communications Management (CCM) and Financial Automation Solutions portfolios, targeting prospects across SMB, MM, and Enterprise market segments. Own pipeline generation for CCM and Financial Automation portfolios across applicable market segments in North America.

• Provide first-line and second-line leadership to SDRs and SDR managers, driving strategic direction and high execution standards.
• Establish and maintain a high-performance, process-driven culture where SDRs are motivated, supported, and held accountable.
• Align closely with Marketing and Sales Leadership to ensure coordinated territory planning, ICP targeting, and lead conversion strategies.
• Collaborate with Marketing to create integrated, segment-specific campaigns that enable SDR success and drive revenue.
• Continuously optimize scalable cadences, workflows, enablement, and onboarding across segments.
• Implement and evolve robust performance management frameworks and KPIs segmented by market tier, channel, and region.

Your Profile

• 5+ years in B2B Sales Development, with 2+ years in leadership of both SDR managers and teams.
• Demonstrated success leading multi-level SDR organizations across SMB, MM, and Enterprise markets.
• Experience building high-output, process-driven teams rooted in culture and accountability.
• Strong communication skills, both written and verbal, with the ability to lead through influence and collaboration.
• Proven ability to exceed pipeline generation targets in complex, multi-stakeholder sales environments.
• Deep expertise in inbound/outbound prospecting, ABM strategy, and modern sales engagement tools.
• Familiarity with platforms such as Salesforce, Salesloft, LinkedIn Sales Navigator, ORUM, and 6sense.
• Strong coaching, performance management, and talent development capabilities.
• Technically savvy, with an interest in leveraging evolving AI technologies to enhance and scale GTM efforts.

Ready to lead the way? Apply now .

Quadient CXM Canada, Inc. and Quadient Canada, Ltd. have standard ranges for all Canadian - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [e-mail]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.