Director, Design

eBay; Toronto; On-site; CAD 130,000 - 160,000; Full time

Job summary

eBay is looking for a Director of Design to lead cross-functional design teams focused on delivering impactful experiences. You will raise the quality and consistency of design while building a high-performing, inclusive team.

The ideal candidate has over 15 years of experience in design leadership and excels in talent management, resource planning, and navigating ambiguity. This role offers a unique opportunity to influence key design initiatives at eBay.

Qualifications

• 15+ years of experience leading and developing cross‑functional design teams.
• Strong hiring and talent management skills.
• Ability to plan and allocate resources effectively.
• Solid design judgment and critique abilities.
• Proven ability to improve team effectiveness.
• Comfort navigating ambiguity and working with global teams.

Responsibilities

• Increase team effectiveness by driving clarity and focus.
• Raise quality and consistency of design standards.
• Build and grow a high‑performing, inclusive team.
• Develop designers through coaching and feedback.
• Improve collaboration and reduce friction.
• Create an environment for navigation through ambiguity.

Skills

Cross-functional design leadership

Talent management

Team effectiveness

Resource planning

Design judgment

Navigating ambiguity

Job description

About the Team and the Role

eBay’s Design organization creates seamless, end-to-end experiences that connect millions of buyers and sellers globally. The team is customer-focused, collaborative, and driven by curiosity—working across product, engineering, and business to solve complex problems and deliver meaningful impact.

As a Director of Design, you will enable teams working on eBay’s most important initiatives to deliver high-quality, impactful experiences. While Principal, Design team members define product direction and outcomes, you as the Director of Design are accountable for how effectively teams operate—building strong talent, improving collaboration, and raising the quality and consistency of design across the organization. This role is a force multiplier, scaling impact through people, craft, and ways of working.

What You Will Accomplish

• Increase team effectiveness by driving clarity, focus, and strong ways of working across design, product, and engineering
• Raise the quality and consistency of design through thoughtful direction, critique, and shared standards
• Build and grow a high‑performing, inclusive team, strengthening talent, engagement, and long‑term capability
• Develop designers into confident, independent contributors and future leaders through coaching and feedback
• Improve cross‑functional collaboration, reducing friction and enabling faster, higher‑quality decision‑making
• Create an environment where teams can navigate ambiguity, maintain momentum, and deliver consistently

What You Will Bring

• 15+ years of experience leading and developing cross‑functional design teams, with a focus on building inclusive, high‑performing environments
• Strong hiring and talent management skills, including coaching, feedback, and supporting career growth
• Ability to plan and allocate resources effectively, with a clear understanding of team capacity and priorities
• Solid design judgment, with the ability to guide, critique, and elevate work quality across a team
• Proven ability to improve team effectiveness and ways of working in complex, fast‑moving environments
• Comfort navigating ambiguity, making informed decisions, and collaborating across distributed, global teams

Equal Opportunity Statement

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, or disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible.