Director, DB Pension Administration

LifeWorks; Winnipeg; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is looking for a visionary Director to lead their Pension Plan Administration department. This role involves shaping the future of the team, engaging with clients, and driving departmental success. With a focus on continuous improvement, you will oversee client accounts, manage budgets, and cultivate new business opportunities. Join a people-focused team that values innovation and diversity, where your leadership will inspire others and make a significant impact on client satisfaction. If you possess strong analytical skills and a passion for exceptional service, this opportunity is perfect for you.

Qualifications

• 12+ years of relevant experience in pension plan administration.
• Bachelor's degree in a related field such as finance or mathematics.

Responsibilities

• Lead client representation and ensure exceptional service delivery.
• Oversee team resources and manage budgets for projects.
• Cultivate new business relationships and enhance client satisfaction.

Skills

Organizational Skills

Analytical Skills

Communication Skills

Team Management

Customer Service

Leadership

Problem-Solving

Budget Management

Business Development

Education

Bachelor's Degree in Mathematics

Bachelor's Degree in Finance

Bachelor's Degree in Administration

Bachelor's Degree in Actuarial Science

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being – encompassing physical, mental, and financial health – TELUS Health improves health outcomes for consumers, patients, healthcare professionals, employers, and employees.

Join our team and discover what we can accomplish together.

Are you ready to lead and innovate in a dynamic environment?

TELUS Health is seeking a visionary Director to join our Pension Plan Administration department. As a key leader, you will shape the future of our team, engage with clients, and drive our department's success.

What you’ll do

1. Client Representation: Act as the face of TELUS Health Pension Plan Administration to current clients and during submissions.
2. Department Evolution: Contribute to the continuous improvement and growth of our department.
3. Industry Insights: Stay ahead of industry practices and share developments to enhance team performance.
4. Senior Service Management: Oversee client accounts and ensure exceptional service delivery.
5. Team Leadership: Supervise and manage team resources effectively.
6. Mandate Execution: Support the team in executing diverse mandates and projects.
7. Budget Management: Develop budgets for your projects and ensure compliance.
8. Client Satisfaction: Listen to client needs and propose innovative solutions to enhance satisfaction.
9. Process Improvement: Suggest and implement process improvements.
10. Business Development: Cultivate new business relationships, secure agreements with existing clients, and identify new market opportunities.

What you bring

1. Minimum of 12 years of relevant experience.
2. Bachelor's degree in mathematics, finance, administration, actuarial science, or a related field.
3. Excellent organizational, control, and planning skills.
4. Strong analytical skills for problem-solving.
5. Ability to develop and maintain positive relationships (communication and interpersonal skills).
6. Proven success in team management.
7. Motivational leadership that inspires others.
8. Exceptional customer service capabilities.
9. Fluency in both French and English, spoken and written.

A bit about us

We’re a people-focused, customer-first, purpose-driven team that works together daily to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We ensure fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodations for applicants with disabilities during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, all team members working at a Data Center or having access to detailed technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Therefore, anyone joining our TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: If knowledge of English is required, it is because the team member will interact in English with external/internal parties or use English applications/software as part of their tasks.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.