Director, DB Pension Administration

LifeWorks; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Director in the Pension Plan Administration department, where you will lead a dynamic team and engage with clients to drive success. With a focus on innovation and excellence, you'll have the opportunity to shape the future of health and well-being. This role requires a visionary leader with extensive experience, exceptional organizational skills, and a commitment to customer satisfaction. Collaborate with a diverse team dedicated to improving lives through technology solutions and fostering an inclusive culture. If you're ready to make a difference, this is the perfect opportunity for you.

Qualifications

• Minimum of 12 years of relevant experience in a leadership role.
• Bachelor's degree in a relevant field such as mathematics or finance.

Responsibilities

• Lead and innovate within the Pension Plan Administration department.
• Oversee client accounts and ensure exceptional service delivery.
• Cultivate new business relationships and secure agreements.

Skills

Organizational Skills

Analytical Skills

Communication Skills

Team Management

Leadership

Customer Service

Problem Solving

Bilingual (French and English)

Education

Bachelor's degree in Mathematics

Bachelor's degree in Finance

Bachelor's degree in Administration

Bachelor's degree in Actuarial Science

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being, encompassing physical, mental, and financial health, TELUS Health aims to improve health outcomes for consumers, patients, healthcare professionals, employers, and employees.

Join our team and discover what we can accomplish together.

Are you ready to lead and innovate in a dynamic environment? TELUS Health is seeking a visionary Director to join our Pension Plan Administration department. As a key leader, you will shape the future of our team, engage with clients, and drive the success of our department.

What you’ll do

1. Client Representation: Act as the face of TELUS Health Pension Plan Administration to current clients and during submissions.
2. Department Evolution: Contribute to the continuous improvement and growth of our department.
3. Industry Insights: Stay ahead of industry practices and share developments to enhance team performance.
4. Senior Service Management: Oversee client accounts and ensure exceptional service delivery.
5. Team Leadership: Supervise and manage team resources effectively.
6. Mandate Execution: Support the team in executing diverse mandates and projects.
7. Budget Management: Develop budgets for your projects and ensure compliance.
8. Client Satisfaction: Listen to client needs and propose innovative solutions to enhance satisfaction.
9. Process Improvement: Suggest and implement improvements to our processes.
10. Business Development: Cultivate new business relationships, secure agreements with existing clients, and identify new market opportunities.

What you bring

1. Experience: Minimum of 12 years of relevant experience.
2. Educational Background: Bachelor's degree in mathematics, finance, administration, actuarial science, or a related field.
3. Organizational Skills: Excellent organizational, control, and planning abilities.
4. Problem Solving: Strong analytical skills to identify and solve problems.
5. Communication and Interpersonal Skills: Ability to develop and maintain positive relationships.
6. Team Management: Demonstrated success in team management.
7. Leadership: Motivational leadership that inspires others.
8. Customer Service: Exceptional customer service capabilities.
9. Language Proficiency: Fluency in both French and English, spoken and written.

A bit about us

We’re a people-focused, customer-first, purpose-driven team that works together daily to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodations for applicants with disabilities during the recruitment process.

Additional Information

In accordance with the TELUS Health Solutions Data Center Security Policy, all team members requiring access to a Data Center or detailed technology related to client service delivery are subject to Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Therefore, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: If knowledge of English is required, it is because the team member will interact in English with external or internal parties or use English applications/software as part of their tasks.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.