Director, Data Management

RBC; Toronto; On-site; CAD 150,000 - 190,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Stock options

Commissions

Job summary

RBC is seeking a strategic leader to establish data as a competitive advantage in Investor Services and Wealth Management. You will define and govern data products, ensuring 100% accuracy and on-time delivery across APIs, batch feeds, real-time streams, portals, and reports.

You will partner with senior leaders to translate granular client needs into scalable data products, drive enterprise alignment, and build organizational capability.

Qualifications

• 10+ years in data management, architecture, governance, or strategic data roles in financial services
• Proven ability to define granular data product specs (frequency, retention, freshness, formats, SLAs)
• Experience delivering data products to multiple client delivery channels
• Executive communication and ability to influence senior leaders in matrix organizations
• Strong data governance, architecture, and enterprise data management expertise

Responsibilities

• Define and own the strategic vision and roadmap for the data product portfolio across Investor Services
• Lead client requirements discovery and translate needs into data product specs
• Establish enterprise-grade data governance with ownership, stewardship, and accountability
• Own data quality and timeliness across client-facing data products with validation and monitoring
• Design scalable, secure data platform architecture aligned with enterprise standards
• Represent Investor Services data strategy in Enterprise Chief Data Officer discussions
• Lead and develop high-performing data management teams in a matrix environment
• Identify performance gaps and drive improvements to meet client SLAs

Skills

Data governance

Data architecture

Strategic data

Executive communication

Stakeholder management

Data quality

Leadership

Client-focused delivery

Regulatory compliance

Job description

Job Description

As Investor Services and Wealth Management scale their data capabilities, we are seeking a strategic leader to establish data as a competitive advantage. You will drive the definition, governance, and delivery of diverse data products—ensuring 100% accuracy and 100% on-time delivery across all client consumption channels. This role carries executive accountability for data strategy, enterprise alignment, and building organizational capability. You will partner with senior business leaders to understand granular client needs and translate them into robust, scalable data products that drive business value and client satisfaction.

What will you do?

• Define and own the strategic vision and roadmap for the data product portfolio across Investor Services, with paramount focus on client data accuracy, timeliness, and diverse delivery channel requirements (APIs, batch feeds, real-time streams, web portals, reports)
• Lead comprehensive client requirements discovery and translate needs into granular data product specifications including delivery frequency, data freshness, retention policies, formats, and SLAs
• Establish and operationalize enterprise-grade data governance frameworks with clear data ownership, stewardship, and accountability aligned with regulatory requirements and client expectations
• Own data quality and timeliness accountability across all client-facing data products; implement comprehensive validation, monitoring, and escalation mechanisms to ensure 100% accuracy and on-time delivery
• Design and evolve scalable, secure data platform architecture and strategy to support diverse client delivery channels and consumption patterns, aligned with enterprise standards
• Author and maintain Investor Services data strategy; represent business lines in Enterprise Chief Data Officer discussions and drive alignment across the organization
• Lead, coach, and develop high-performing data management teams in a matrix environment; build organizational capability and foster a culture of data stewardship and accountability
• Identify and drive resolution of performance gaps, latency issues, and delivery challenges; propose and implement solutions, process improvements, and automation opportunities to meet client SLA commitments

What do you need to succeed?

Must haves:

• 10+ years in data management, data architecture, data governance, or strategic data roles within financial services or asset servicing industries
• Proven experience defining granular data product specifications (delivery frequency, retention, freshness, formats, SLAs) and working with diverse client delivery channels
• Demonstrated ability to establish and enforce data quality frameworks and SLAs with accountability for 100% accuracy and on-time delivery in client-facing environments
• Executive-level communication and stakeholder management skills; proven ability to influence senior business leaders, clients, and enterprise stakeholders in matrix organizations
• Deep expertise in data governance frameworks, data architecture, and enterprise data management best practices aligned with regulatory and compliance requirements
• Demonstrated leadership experience building, scaling, and managing high-performing teams with track record of organizational impact

Nice-to-have:

• Experience with Chief Data Officer functions or enterprise data governance programs
• Background in Investor Services, Custody, Fund Accounting, or Wealth Management business domains
• Familiarity with modern cloud data platforms (Databricks, Snowflake, Azure) and diverse data delivery architectures
• Knowledge of emerging data technologies, data-driven innovation, and industry trends relevant to financial services

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Big Data Management, Critical Thinking, Data Governance, Knowledge Organization, Logical Data Modeling, Long Term Planning, Repository Tools, Results-Oriented, Risk Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-10

Application Deadline: 2026-08-25

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.