Director Cyber Engagement

Division: Office of the Chief Information Security Officer

Reports To: Deputy Chief Information Security Officer

Salary Range: $160,462 to $207,027

Work Location: 55 John Street, Toronto

Job Type: Permanent Full Time

Shift Information: Monday to Friday, 35 hours work week

JOB SUMMARY:

The Office of the Chief Information Security Officer is a vital, mission-critical Division within the complex, multi-divisional and multi-stakeholder environment that is the City of Toronto. As the Director, Cyber Engagement, your role is to provide strategic leadership, direction and oversight in the establishment and sustainment of a City-wide cyber program to continuously improve the City’s cyber posture.

A details-focused yet strategically minded leader, you will lead and provide direction in the planning, development and implementation of proactive cyber strategies, processes, policies, standards, guidelines, and initiatives. You will oversee teams of cyber security experts responsible for managing all cyber requests across the City, its agencies, and corporations, ensuring alignment with strategic goals and the achievement of key outcomes. To drive the cyber security mandate forward, you will build relationships with diverse stakeholders and partners, promoting engagement and awareness while developing and implementing a comprehensive cyber security strategy. Throughout this process, you will uphold the highest standards of ethics, integrity, and accountability, maintaining the trust and confidence of City leaders, the Council, and its citizens.

Reporting to the Deputy Chief Information Security Officer, you will supervise the Manager Strategic Sourcing & Finance, Manager Strategic Transformation, and Manager Cyber Services Delivery. Your responsibilities will include leading the development, implementation, and maintenance of an enterprise-wide cyber security program that delivers and operationalizes world-class cyber security services across the City and its agencies and corporations. Establishing and monitoring service levels for the delivery of cyber security services from the Office of the CISO, you’ll collaborate with all segments to ensure quality of service.

Additionally, you will lead all procurement activities for the division, managing a multi-million dollar budget and ensuring all expenditures are controlled and maintained within approved budget limitations as per the City’s financial, capital, and operating budget processes. You will oversee the Cyber Project Management Officer and the Cyber Data Analytics functions, ensuring that these areas contribute effectively to the City’s overall cyber security and risk management strategies.

Leveraging your background in information security as well as senior management experience, you are well equipped to establish annual and long-range goals, review internal processes and activities to identify potential opportunities for improvement, and develop and implement policies and programs that make major changes in overall business performance.

You hold a post-secondary degree in Information Security or a related discipline, and you have extensive experience at a senior management level leading the development and maintenance of an enterprise-wide cyber security program in large municipal government organizations.

With a vast knowledge of current security standards and a readiness to research industry best practices, you possess an understanding of the cyber threat landscape. You also have a comprehensive understanding of the cyber security issues facing large government organizations and service planning challenges in a complex environment.

Equally important, you are a strong communicator with excellent negotiation and interpersonal skills. You have outstanding strategic, lateral thinking, planning, and problem-solving skills, and you have extensive experience preparing comprehensive reports and presentations for all levels.

SKILLS:

• Ability to work in transformative programs
• Excellent leadership and organizational skills and the ability to work effectively with all level of stakeholders.
• Motivated self-starter demonstrating integrity, initiative and innovation qualities.
• Strong analytical skills and ability to prioritise and multitask.
• Excellent analytical and problem-solving skills to deal effectively with all levels of staff and the public.
• Excellent problem-solving skills with capability to identify solutions to unusual and complex problems.
• Excellent organizational and time management skills, including attention to detail and the ability to meet conflicting deadlines.
• Ability to make quick decisions.
• Strong business acumen with budgeting experience.
• Excellent understanding of audit and compliance standards.
• Experience with the audit process and performing risk-based audits.
• Ability to work with the broader IT organization and business management to align priorities and plans with key business objectives.
• Demonstrated capacity to lead under pressure, make decisions in ambiguous situations and drive cross-functional collaboration in a short period of time.
• Demonstrated influence and persuasion skills, able to present to senior levels.
• Strong understanding of the business impact of security tools, technologies and policies.
• Ability to handle ambiguity and make decisions and recommendations with limited data.
• Ability to prioritize and effectively manage competing priorities and projects.
• Ability to manage multiple initiatives while adhering to strict deadlines.
• Excellent communication and active listening skills with an aptitude for extracting and synthesizing complex information.
• Excellent written & verbal communication skills (comfortable & confident communicating at all levels including business partners, leadership and vendors.)
• Transferable skills, like communication and decision-making, are equally important.
• Being able to think on your feet and show good judgment are especially valuable in this field. Security pros should always be ready to react to cyber-related incidents quickly.

ADDITIONAL COMMENTS/INFORMATION:

A normal work week is 35 hours, however, unforeseen situation may require extended hours of work with little or no prior notice. In case of a cyber incident or breach, rotation shift, continuous extended hours may be required with little or no prior notice.

*Subject to a police check, background check, psychological assessment and/or any other checks on a regular basis as the Office of the CISO handles highly sensitive and confidential information.

EQUITY, DIVERSITY AND INCLUSION

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

ACCOMMODATION

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.