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A leading financial services provider is seeking a Head of Communications for their Global Retirement Business. This role involves developing strategic communications to enhance visibility and team engagement, working closely with various stakeholders. Candidates should possess strong communication skills and relevant experience in the financial sector.
Reporting to the Head of Business Line Communications, Manulife Wealth and Asset Management (Manulife WAM), the Head of Communications Manulife WAM’s Global Retirement Business will be responsible for building, connecting, and driving the communications strategy to support the business, visibility, and team-building goals of the Global Retirement business (which operates in Canada, the United States, and Asia, with approximately 5000 employees globally).
This role will be responsible for developing communications strategies that articulate the strategic objectives of this business internally to connect colleague to our overarching Manulife Investment Management objectives, and externally to protect and enhance our reputation with the media, advisors, and other audiences.
In the execution of your responsibilities, this position will be a member of Manulife WAM’s Global Communications team and will work closely with other members of the Manulife Investment Management communications team, as well as Communications Global Practice Areas (media relations, events, thought leadership, issues management, content) to drive initiatives forward and ensure continuous improvement of our work.
Position Responsibilities :
Drive comprehensive internal and external communications support for Manulife Wealth and Asset Management’s Global Retirement business to effectively engage and inform employees and the press.
Develop and implement integrated communications plans , bring them to life through encouraging programs and tactics, and consistently measure to ensure we’re hitting the mark.
Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture.
Collaborate with segment and global communications colleagues to ensure consistent messaging, positioning, and language.
Oversee the development and maintenance of internal communication channels , such as intranet, executive messages & newsletters, and town hall meetings.
Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.
Preferred Qualifications :
Previous experience in working for an organization catering to retirement savers, such as a retirement plan sponsor, a retail brokerage firm, a recordkeeper, pension fund, or retirement consultancy a plus.
Capital markets and investing acumen, with a pulse on the issues and trends affecting the end investor.
Knowledge of the various retirement systems and regulations affecting market participants and retirement savers around the world.
Significant experience across multiple communications disciplines (e.g. strategy communication, transformation messaging, engagement, people, culture and brand, issues management, and storytelling).
Proven relationships in financial media, business, and personal finance across trade and top-tier outlets.
Experience with thought leadership initiatives, large- and small-scale event management. experience, and working with a shared services team considered an asset.
Ability to balance multiple projects and priorities within reasonable timelines.
A proven track record of strong execution.
Strong attention to detail.
Innovative, creative, proactive self-starter with a keen sense of urgency and initiative.
Ability to work both independently and as part of a globally integrated and aligned team of communicators.
Required Qualifications:
Bachelor's degree in marketing, communications, English, journalism or related field.
7-9+ years of experience in internal and external communications.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
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Referenced Salary Location
Toronto, Ontario
Modalidades de Trabajo
Híbrido
Salary range is expected to be between
$105,750.00 CAD - $190,350.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
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