Director, Commercial Relationships

NBC; Coquitlam; On-site; CAD 100,000 - 140,000; Full time

Job summary

NBC is seeking a Director of Commercial Relationships to lead a team in the Tri-cities sector. This role emphasizes business growth, client relationships, and risk management while fostering an inclusive team environment. The position offers a hybrid work approach with significant opportunities for professional growth.

Benefits

Health and wellness program

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Virtual sleep clinic

Qualifications

• Minimum of 10 years in commercial lending with team leadership experience.
• Strong knowledge of credit risk management and banking compliance.
• Recognized for empowering leadership style.

Responsibilities

• Develop and implement growth strategies for loans and deposits.
• Lead, coach, and inspire a team of Relationship Managers.
• Deliver exceptional client experiences with tailored financial solutions.

Skills

Critical Thinking

Emotional Intelligence

Risk Management

Problem Solving

Client-focused

Learning Agility

Strategy Execution

Managerial Courage

Education

Bachelor’s degree in commerce, finance, or accounting

Job description

Area of Interest : Advisory services, Commercial banking

Where talent thrives and careers soar. Live your ambitions.

Ready to take your banking career to the next level? Join us and experience a workplace where your skills, drive, and innovation can truly shine.

A career as an Director, Commercial Relationships in the Commercial Banking – Tri-cities team at National Bank means taking on a strategic leadership role in business development and team management. This job allows you to make a meaningful impact on our organization through your expertise in commercial lending, your ability to build strong client relationships, and your talent for leading high-performing teams.

Your role

Develop and implement business growth strategies to meet annual targets in loans, deposits, cash management, and new client acquisition.

Deliver an exceptional client experience by offering tailored, full-service financial solutions with the goal of becoming each client’s primary financial partner.

Assess and manage credit risk in collaboration with the credit team, ensuring sound decision-making aligned with the Bank’s risk appetite.

Lead, coach, and inspire a high-performing team, fostering a psychologically safe, inclusive, and engaging work environment.

Promote cross-functional collaboration and embody the Bank’s values as a change leader and relationship builder.

Your Team

The Director, Commercial Relationships will lead a team of 4-6 Relationship Managers and collaborate with many specialists who work in an agile, proactive, and collaborative way to seize opportunities, stay ahead of the curve, and continuously improve our processes.

Within the Tri-cities sector, you’ll be part of a dynamic team and report to the Sr AVP & Market Lead, Tri-cities District. Our team stands out for its entrepreneurial spirit, client proximity, and commitment to excellence. We aim to offer you maximum flexibility to support your quality of life, including a hybrid work environment and adaptable scheduling.

National Bank values continuous development and internal mobility. Our personalized training programs, based on hands-on learning, help you master your role and explore new areas of expertise. You’ll have access to tools like the Data Academy, language training, Harvard Learning Center, and coaching and mentoring support at all times.

Requirements

• Bachelor’s degree in commerce, finance, or accounting, or equivalent combination of education and experience.
• Minimum of 10 years of experience in commercial lending, including team leadership and execution of profitable sales strategies.
• Strong knowledge of credit risk management and banking compliance practices.
• Proven ability to build and maintain strong relationships with a diverse business clientele.
• Recognized for your empowering leadership style and ability to coach and develop talent .

Be Part of a Bold New Chapter

As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.

This is more than a job—it’s an opportunity to grow, connect, and help shape the future of banking in Canada.

Join us. Grow with us. Change with us.

Skills

Critical Thinking Diversity & Inclusion Emotional Intelligence Problem Solving Risk Management Stress Management Client-focused Decision Making Learning Agility Mobilization Partner Development Resiliency Strategy Execution Managerial Courage

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

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