Director, Client Data Solutions & Transformation

Sun Life Québec; Montreal (administrative region); Hybrid; CAD 110,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Flexible benefits

Best Workplaces in Canada

Inclusion networks

You Give, We Give program

Job summary

Sun Life Québec is seeking a Director, Client Data Solutions to lead data strategy, governance, and analytics across Groups Benefits and Retirement Services. You will drive scalable data exchanges, automate processes, and collaborate with multiple business units and external partners.

You will guide a ~40-person team, ensure data quality and security, and influence strategic technology-enabled transformations to improve client outcomes in a complex financial services environment.

Qualifications

• Proven experience leading large-scale data, analytics, integration, or technology-enabled operations teams.
• Strong knowledge of data governance, data quality, privacy, and risk controls.
• Deep understanding of system integrations, APIs, file transfer, data mapping and testing methodologies.
• Ability to use analytics and operational data to identify insights and influence decisions.

Responsibilities

• Define and execute an enterprise-wide client data strategy aligned with business objectives.
• Lead a ~40-person team across locations, establishing KPIs and promoting technical excellence.
• Oversee data governance, security, compliance, and operational integrity.
• Design scalable data integration solutions using APIs, HRIS, payroll systems, and emerging tech.

Skills

Data integration

Data governance

Data analytics

APIs

HRIS

Payroll systems

Automation

Data quality

Transformation

Stakeholder management

Education

CEBS designation

PMP, Agile, Lean Six Sigma

Tools

APIs

Cloud data platforms

BI tools

Job description

Sun Life Québec is seeking a Director, Client Data Solutions to lead data strategy, governance, and analytics across Groups Benefits and Retirement Services. You will drive scalable data exchanges, automate processes, and collaborate with multiple business units and external partners.

You will guide a ~40-person team, ensure data quality and security, and influence strategic technology-enabled transformations to improve client outcomes in a complex financial services environment.