Director - Channel Marketing - Commercial & Public Sector

TELUS; Toronto; On-site; CAD 128,000 - 192,000; Full time

Job summary

A leading company is seeking a Director of Channel Marketing to shape and execute marketing strategies for their Commercial and Public Sector team. This role involves collaboration with various teams to drive growth and enhance customer experiences through innovative marketing programs.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Career growth and learning opportunities

Qualifications

• Proven experience in developing and executing strategic channel marketing strategies.
• Strong competency in channel enablement across different customer segments.

Responsibilities

• Develop and execute a strategic channel marketing vision encompassing the full customer journey.
• Implement data-driven channel-specific marketing initiatives.

Skills

Strategic Thinking

Leadership

Marketing Acumen

Collaboration

Tools

Highspot

Job description

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Director - Channel Marketing - Commercial & Public Sector

Location:

Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Vancouver, BC, CA

Jobs by Category: Sales and Marketing

Job Function: Marketing

Status: Full Time

Schedule: Regular

Join our team

As the Director of Channel Marketing, you will play a pivotal role in shaping and executing the strategic vision for TELUS’ Commercial and Public Sector (C&PS) team. Reporting directly to the Vice President, Marketing, you are integral to supporting our leadership team and driving growth for our business coupled with extraordinary experiences and outcomes for our customers. You will work cross-functionally with Sales, Product, and Enablement teams to ensure alignment of channel marketing strategies with business objectives. Your focus will be on building scalable, results-driven channel marketing programs that empower our business to succeed and ultimately outpace the competition in delivering innovative solutions to our broad and diverse customer base. Joining TELUS means you will be at the forefront of innovation, working in a collaborative environment where your contributions are valued and impactful.

Here’s the impact and what we’ll accomplish together

The Director, C&PS Channel Marketing is a key leader in driving TELUS's growth by developing and executing a holistic channel marketing strategy. You will be responsible for managing and enabling our sales channels across different customer segments, encompassing the full customer journey for both prospects and existing customers. You will implement data-driven channel-specific marketing initiatives, segment and channel-based product marketing, enablement resources, and sales incentive programs that motivate channels to effectively and successfully sell and market our offerings. Your strategic vision will be critical in identifying new channel opportunities and adapting to the evolving landscape.

Here’s How

• Develop and execute a strategic channel marketing vision encompassing the full customer journey, by segment and sales channel.
• Determine what to market and how to position it by segment.
• Lead integrated digital marketing and demand generation for prospects.
• Oversee Account-Based Marketing (ABM) focused on increasing wallet share and product intensity of existing customers. This includes emphasizing an account-level focus for Enterprise and Public Sector segments, moving away from mass targeting. Support targeted marketing for strategically selected ENT accounts.
• Activate sales through training and engagement.
• Develop and execute indirect sales and marketing strategies.
• Create channel-specific marketing programs, enablement resources, and incentive structures, such as Marketing-Funded SPIFFs.
• Define and track channel-specific performance metrics, including channel sales performance, the effectiveness of channel programs, channel satisfaction, and the overall contribution to revenue and growth.
• Ensure tailoring of solution/product messaging, branding, and value propositions by segment and key vertical.
• Drive the evolution and tailoring of digital demand generation tactics, especially for prospects in the Mid Market segment where prospect development is critical.
• Collaborate closely with sales VPs and other business units to align strategies and identify key accounts.
• Provide strategic direction for content strategy, ensuring collateral, case studies, and thought leadership support segment and channel needs.

What you bring

• Proven experience in developing and executing strategic channel marketing strategies.
• Strong competency in channel enablement across different customer segments (e.g., Enterprise, Public Sector, Mid Market).
• Expertise in developing and executing indirect sales and marketing strategies.
• Deep understanding of and experience with Account-Based Marketing (ABM) for complex B2B/Public Sector environments.
• Strong understanding of channel-specific performance metrics and ROI measurement.
• Experience with digital demand generation tactics tailored for prospects, including SEM and targeted advertising (e.g., LinkedIn Ads).
• Ability to translate product-centric messaging into customer-centric and segment-centric value propositions.
• Experience with sales activation, training programs, and enablement tools (e.g., Highspot).
• Familiarity with leveraging data and AI insights for improved targeting and segmentation (e.g., Next Best Product, AI-assisted Solution Selling).
• Strong leadership, strategic thinking, and marketing acumen.
• Ability to collaborate effectively with Sales teams, Product, Technical Sales, and other stakeholders.
• Understanding of customer journey mapping and marketing functions across different stages (Learn, Buy, Get, Use, Pay).
• Experience with sales incentives (SPIFFs) and sales compensation alignment.
• Experience managing teams responsible for various marketing functions including demand generation, ABM, product marketing, sales activation, and content.

If you are a visionary channel marketing leader with a passion for enabling sales teams and driving targeted, segment-specific growth, we encourage you to apply.

Salary Range: $128,000- $192,000

Performance Bonus or Sales Incentive Plan: 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.