Director, Change & Employee Experience

RBC; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Director of Change & Employee Experience to lead employee engagement strategies. This role involves orchestrating employee experiences and driving transformational change. The ideal candidate must have extensive experience in change management and organizational development. We offer a comprehensive rewards program, and an opportunity to make a significant impact in a collaborative environment.

Benefits

Comprehensive Total Rewards Program

Coaching and managing opportunities

Dynamic and collaborative team environment

Qualifications

• 10+ years of progressive experience in employee experience, change management, or organizational development.
• Proven track record of leading large-scale transformational change initiatives.
• Strong strategic thinking abilities with demonstrated execution excellence.

Responsibilities

• Develop and execute comprehensive employee experience strategies that drive engagement.
• Lead large-scale transformational change initiatives across the CAE Group.
• Create and oversee meaningful employee initiatives and global programs.

Skills

Adaptability

Business Appraisals

Change Controls

Commercial Acumen

Critical Thinking

Decision Making

Interpersonal Relationship Management

Long Term Planning

Organizational Change Management

Overcoming Resistance to Change

Education

Bachelor's degree in Human Resources or related field

Master's degree preferred

Job description

What is the opportunity?

Join our CAE Group leadership team as Director of Change & Employee Experience, a pivotal role designed to shape strategic employee engagement and transformational change leadership within one of North America's leading financial institutions.

In this role, you will orchestrate meaningful employee experiences across the talent lifecycle, drive operational excellences, and lead transformational initiatives that position the CAE Group for sustained success.

This is a great opportunity for an energetic strategic-minded professional who thrives on execution to make a significant impact on our culture and employee engagement. Excellent relationship management skills, as well as a passion for innovation, collaboration and ability to clearly convey messages are key to your success.

Come explore RBC CAE Group – where knowledge, curiosity, and foresight come together.

What will you do?

Create and oversee meaningful, engaging initiatives and global programs across the complete employee talent management lifecycle (onboarding through career development and transitions)

• Develop and execute comprehensive employee experience strategies that drive engagement, retention, and satisfaction
• Lead early talent programs including internships, graduate recruitment, and new graduate development initiatives
• Build comprehensive early career pathways and mentorship programs to attract and retain top emerging talent
• Drive operational efficiency and effectiveness across all employee experience initiatives, partnering with cross-regional operations teams to ensure seamless execution
• Lead large-scale transformational change initiatives across the CAE Group, and develop comprehensive change management strategies and implementation plans (including building change readiness and capability throughout the function)

What do you need to succeed?

Must Have

• Bachelor's degree in Human Resources, Organizational Development, Business, or related field; Master's degree preferred
• 10+ years of progressive experience in employee experience, change management, or organizational development
• Proven track record of leading large-scale transformational change initiatives
• Experience with early talent programs, including campus recruitment, internships, and graduate development
• Strong strategic thinking abilities with demonstrated execution excellence
• Experience designing and implementing employee engagement programs and events
• Exceptional communication and presentation skills

• Strategic Vision: Ability to see the big picture while managing detailed execution
• Change Leadership: Expertise in guiding organizations through complex transformations
• Employee-Centric Mindset: Deep understanding of what drives employee engagement and satisfaction
• Operational Excellence: Track record of delivering results efficiently and effectively
• Collaboration: Strong partnership skills across all organizational levels
• Adaptability: Thrives in dynamic, fast-paced environments
• Data-Driven: Uses analytics to inform decisions and measure success

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

• Adaptability
• Business Appraisals
• Change Controls
• Commercial Acumen
• Critical Thinking
• Decision Making
• Interpersonal Relationship Management
• Long Term Planning
• Organizational Change Management
• Overcoming Resistance to Change

Additional Job Details

• Address: 20 KING ST W, TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: INTERNAL AUDIT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-09-23
• Application Deadline: 2025-10-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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