Director, Cash Management - Business Performance and Pricing

RBC; Toronto; On-site; CAD 110,000 - 160,000; Full time

Job summary

A leading financial institution is seeking a Director of Cash Management to provide strategic insights and enhance product performance. This role involves collaboration with various departments to analyze performance data, develop reporting strategies, and drive pricing transformations, requiring strong analytical skills and a growth mindset.

Benefits

Dynamic and collaborative team environment

Opportunities for challenging work

Ability to make a lasting impact

Qualifications

• 5+ years in banking or financial services with emphasis on data analysis.
• Strong expertise in Tableau, Excel, and business reporting.
• Ability to leverage data for actionable strategies.

Responsibilities

• Analyze cash management product performance data to identify trends.
• Develop business reporting for senior executives.
• Drive product pricing evolution and enhance pricing structures.

Skills

Business Forecasting

Data Analytics

Insight Generation

Performance Management

Data Storytelling

Education

Undergraduate degree in Business Economics, Statistics, Mathematics, Accounting or Finance

Master's degree

Tools

Tableau

Excel

Microsoft Office

Job description

Job Summary

Job Description

What is the opportunity?

As Director, Cash Management - Business Performance and Pricing, you will provide strategic and business insights supporting the Cash Management team to enhance product insights and knowledge to identify opportunities for enhancement to improve product penetration and strategic product roadmaps to differentiate RBC solutions in the market. The incumbent is expected to have strong business acumen, communications and analytical skills.

In this role, you will collaborate across Commercial Banking and functional partners including Finance and other partners to develop product performance analysis and reporting across our suite of cash management solutions (e.g., Wires, ACH, Interac) and provide actionable insights to help us understand client behavior, market and competitor trends, and overall product performance. In addition, you will also support the development of holistic pricing strategy to support pricing transformation and ongoing monetization of our cash management solutions.

What you will do:

• Gather and analyze performance data across cash management products (e.g., Wires, ACH, PayEdge) to identify trends, anomalies, and opportunities, to provide actionable insights to enhance product and portfolio outcomes. Develop strategies working with the product teams to enhance existing product and business reporting to support growth and innovation
• Generate business reporting and insights to highlight ongoing performance and portfolio health through the Commercial Banking Objectives and Key Results (OKRs), standardized recurring reports including Quarterly Business Reviews (QBRs) for senior executives. Identify priority focus areas, recommend opportunities and implement changes to successfully execute Commercial Banking multi-year-goals and 2030 objectives.
• Develop strategies to drive product pricing evolution and monetization to simplify and enhance existing pricing structures and models. Working in collaboration with product, Finance and others, develop modeling and approaches leveraging analysis to formulate recommended approach to recommend and lead pricing enhancements across the solutions.
• Manage stakeholders and relationships across Commercial Banking, Finance, and others to inform and support ongoing added value through reporting and insights
• Proactively montor, analyze and report business financials (revenues, volumes, client insights, market and competition information including detailed ongoing reporting on across key products
• Research and report onCommercial Banking Cash Management market share, revenues, and competitive positioning among all banks in Canada.
• Partner with product managers, sales teams, and data teams to gather and present product and client data and insights from multiple sources within RBC to support product strategies and approaches to grow client adoption and revenues,
• Create product-level dashboards and reports including KPIs using various tools – Tableau, MS PowerPoint, Excel and others
• Support annual planning and prioritization of OKR and Business Performance planning including revenues, NIE and others

What do you need to succeed?

Must-Have:

• 5+ years of experience in banking or financial services industry with understanding of business and financial reporting, data analysis, and business management
• Strong proficiency and experience working with Tableau, Excel, Word and PowerPoint relational databases and reports
• Strong forecasting and analytical abilities with the expertise to leverage data-driven insights to develop actionable and forward-looking business strategies.
• Effective storytelling skills – written and verbal skills and attention to detail in preparing reporting and summaries that is provided to product teams and senor / executive leadership.
• A ‘Growth Mindset’ – remain current with emerging consumer / industry trends, embraces new data to generate impactful insights. Proactive and inquisitive mindset, continuously seeking opportunities and the “why” behind data trends to improve existing processes and streamline activities.

Nice-to-Have:

• Undergraduate degree in Business Economics, Statics, Mathematics, Accounting or Finance
• A Master’s degree is considered an asset.
• Familiarity with statistical techniques such as regression analysis, clustering.
• Knowledge of RBC’s cash management products and services.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Business Forecasting, Conceptual Thinking, Cross-Functional Integration, Data Analytics, Data Storytelling, Insight Generation, Knowledge Organization, Microsoft Office, Operational Delivery, Performance Management (PM), Portfolio Optimization, Product Development Methodology, Product Manufacturing, Product Services, Tableau (Software), Taking Ownership

Additional Job Details

Address:

WATERPARK PLACE, 20 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-23

Application Deadline:

2025-07-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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