Director, Business Systems Analysis

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

CIBC is looking for a Director of Business Systems Analysis in Toronto. This leadership role focuses on core banking, forms management, and payments technology, driving innovation and efficiency. The ideal candidate will bring strong business analysis expertise and exceptional strategic planning skills to enhance CIBC's operational capabilities.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Paid days off for personal growth

Work environment that encourages innovation

Qualifications

• Experience in overseeing business analysis for a unit, ensuring business goals are met.
• Background in core banking and payments technology.
• Ability to lead and mentor a team of business systems analysts.

Responsibilities

• Lead management and performance measurement for business analysts and consultants.
• Ensure system requirements align with business goals.
• Develop relationships across the organization for successful solution delivery.

Skills

Analytical Thinking

Leadership

Business Systems Analysis

Operational Efficiency

Strategic Objectives

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

CIBC is seeking a highly skilled and experienced Director of Business Systems Analysis to lead our technology team. This role will focus on: Core Banking, Forms Management, and Payments Technology. The ideal candidate will possess a strong background in business systems analysis, exceptional leadership abilities, and a strategic mindset to drive innovation and efficiency within our organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Leadership – Management , performance measurement and business systems analysts and consultants who are accountable for the delivery of business and system requirements.
• Strategic planning - Ensure that requirements for systems and solutions are aligned with the business goals of the organization
• Accountability – Responsibility for the standardization of artifacts or deliverables delivered through the solution development lifecycle process. Ensure adherence to CIBC requirements standards, work practices, processes, security standards and policies.
• Client relationships - Develop and sustain relationships across the organization in and outside of technology, including negotiation and influence independent of authority.
• Delivery - Responsible for delivery of the Business and System requirements for all Digital initiatives across all market segments.

Who You Are

• You can demonstrate experience in as a seasoned professional responsible for overseeing business analysis activities for a business unit, supporting technology initiatives and ensuring business goals are met. The role exercises a high degree of independent judgement, providing leadership for business consulting, information architecture activities and deliverables for a team delivering projects. Lead and mentor a team of business systems analysts to ensure high-quality deliverables. Familiar with and opinionated about new ways of working, team KPIs and performance monitoring Develop and implement strategic plans for business systems analysis that align with organizational goals. Experience in core banking and payments technology is an asset including awareness of various payment schemes, structures, and mainframe applications. Must be able to collaborate with stakeholders to design and implement solutions that improve banking operations and customer experience. Communicate effectively with both technical and non-technical audiences to facilitate understanding and collaboration.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You are a bold and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

CIBC is seeking a highly skilled and experienced Director of Business Systems Analysis to lead our technology team. This role will focus on: Core Banking, Forms Management, and Payments Technology. The ideal candidate will possess a strong background in business systems analysis, exceptional leadership abilities, and a strategic mindset to drive innovation and efficiency within our organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Leadership – Management , performance measurement and business systems analysts and consultants who are accountable for the delivery of business and system requirements.
• Strategic planning - Ensure that requirements for systems and solutions are aligned with the business goals of the organization
• Accountability – Responsibility for the standardization of artifacts or deliverables delivered through the solution development lifecycle process. Ensure adherence to CIBC requirements standards, work practices, processes, security standards and policies.
• Client relationships - Develop and sustain relationships across the organization in and outside of technology, including negotiation and influence independent of authority.
• Delivery - Responsible for delivery of the Business and System requirements for all Digital initiatives across all market segments.

Who You Are

• You can demonstrate experience in as a seasoned professional responsible for overseeing business analysis activities for a business unit, supporting technology initiatives and ensuring business goals are met. The role exercises a high degree of independent judgement, providing leadership for business consulting, information architecture activities and deliverables for a team delivering projects. Lead and mentor a team of business systems analysts to ensure high-quality deliverables. Familiar with and opinionated about new ways of working, team KPIs and performance monitoring Develop and implement strategic plans for business systems analysis that align with organizational goals. Experience in core banking and payments technology is an asset including awareness of various payment schemes, structures, and mainframe applications. Must be able to collaborate with stakeholders to design and implement solutions that improve banking operations and customer experience. Communicate effectively with both technical and non-technical audiences to facilitate understanding and collaboration.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You are a bold and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Applications Development, Business Requirements, Business Systems Analysis, Deliverables Management, IT Process Improvement, Leadership, Operational Efficiency, Strategic Objectives, System Applications

About the company

The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.

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