Director, Business Systems

Jobgether; Canada; Remote; CAD 161,000 - 225,000; Full time

Benefits offered by this job

Bonus potential

Remote-first team

Professional development

Healthcare benefits

Flexible work options

Job summary

Jobgether is seeking a Director, Business Systems based in Canada to shape the technology strategy for revenue operations and go-to-market workflows. You will guide architecture, integrations, and automation across sales, billing, and finance, while managing a high-performing, remote team positioned to scale international expansion.

You will partner with Finance, Sales, Marketing, and Product leaders to optimize data quality, governance, and platform choices, driving efficiency and strategic

Qualifications

• 12+ years in business systems or revenue operations with leadership experience.
• Hands-on Salesforce CPQ/Revenue Cloud and Zuora experience.
• Experience with NetSuite or comparable ERP platform.
• Strong understanding of quote-to-cash in a B2B SaaS setting.
• Proven record of leading complex system implementations and migrations.
• Experience with change and release governance; data governance expertise.
• Ability to steer multi-vunctional teams and manage budgets.

Responsibilities

• Lead strategy, architecture, and roadmap for revenue operations systems.
• Oversee Salesforce, Revenue Cloud, Zuora, NetSuite, and related tools.
• Automate quote-to-cash workflows and ensure data integrity across systems.
• Build scalable architecture for new products, pricing, and geographies.
• Collaborate with Finance, Sales, Marketing, Ops, Product, FP&A and Data teams.
• Develop a high-performing, autonomous systems team and intake processes.
• Balance urgent needs with long-term roadmap and AI-enabled automation.
• Document processes, architecture, risks, and improvement opportunities.
• Simplify tech stack, retire outdated tools, and control costs.
• Govern data quality, release management, and SOX-compliant controls.

Skills

Strategic leadership

Architecture

Stakeholder management

Project delivery

Change management

Education

Tools

Salesforce

Revenue Cloud

Zuora

NetSuite

Gainsight

HubSpot

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Business Systems based in Canada.

Lead the evolution of business systems that power sales, marketing, billing, and financial operations in a fast-growing software environment. In this remote leadership role, you will define the technology strategy and architecture supporting the full quote-to-cash lifecycle, from initial customer engagement to revenue collection. You will manage an experienced team while remaining hands‑on with key platforms, integrations, and technical decisions. Working closely with Finance, Sales, Marketing, Operations, and Product leaders, you will build scalable systems that support new products, pricing models, and international expansion. You will champion automation, data quality, and practical AI adoption to streamline processes and improve operational efficiency. This is an opportunity to shape the commercial technology landscape while driving strategic impact in a mission-driven organization supporting the transition to solar energy.

Accountabilities

• Lead the strategy, architecture, and roadmap for business systems supporting revenue operations, go‑to‑market activities, billing, and financial processes.

• Oversee core platforms, including Salesforce Sales Cloud and Revenue Cloud, Continuous, Zuora, NetSuite, Gainsight, HubSpot, and other revenue operations tools.

• Automate and optimize quote‑to‑cash workflows for both sales‑led and self‑service purchases, ensuring accurate and seamless data flows across usage tracking, billing, renewals, and financial systems.

• Build a scalable systems architecture that accommodates new products, campaigns, pricing structures, and geographic markets without relying on unnecessary custom workarounds.

• Partner with Finance, Sales, Marketing, Operations, Product, Accounts Receivable, Financial Planning and Analysis (FP&A), Deal Desk, and Data Analytics teams to align technology investments with business priorities.

• Lead and develop a high‑performing, self‑organizing team, establishing effective intake, backlog management, prioritization, and delivery practices.

• Balance urgent operational needs with long‑term roadmap execution, leveraging automation and AI tools to improve team efficiency and system management.

• Document business processes, system architecture, dependencies, and edge cases to identify risks, close gaps, and prioritize improvements.

• Simplify the technology stack by consolidating platforms, retiring outdated tools, controlling costs, and improving system performance.

• Establish and maintain data governance, data quality, systems controls, and disciplined release management practices across CRM, billing, and ERP platforms.

• Oversee system implementations, integrations, migrations, and re‑architectures from requirements gathering through testing, deployment, and adoption.

• Manage systems vendors, contractors, implementation partners, budgets, statements of work, and contract renewals.

• Maintain appropriate financial systems governance, including SOX‑ready controls and support for revenue recognition requirements.

• Communicate technical decisions and trade‑offs clearly to executive stakeholders, enabling informed decisions across business and technology teams.

Requirements

• At least 12 years of experience in business systems, revenue operations systems, finance systems, or a related field, including at least 4 years of team leadership experience.

• Extensive hands‑on experience with Salesforce, particularly CPQ or Revenue Cloud, and a subscription billing platform such as Zuora.

• Working knowledge of NetSuite or a comparable enterprise resource planning (ERP) platform.

• Strong understanding of quote‑to‑cash and order‑to‑revenue processes in a B2B SaaS environment, including subscription, usage‑based, or hybrid pricing models.

• Proven experience leading complex systems implementations, billing transformations, migrations, integrations, and architecture redesigns from requirements definition through rollout.

• Experience managing change and release processes, including environment management, testing, deployment planning, and release governance.

• Demonstrated ability to establish data governance and data quality standards across CRM, billing, and ERP systems.

• Experience building effective systems‑team workflows, including intake processes, sprint planning, backlog prioritization, and roadmap management.

• Strong technical judgment and the ability to determine when to configure existing systems, develop custom solutions, integrate platforms, or redesign business processes.

• Experience managing vendors, contractors, and implementation partners, including budgets, statements of work, and renewals.

• Familiarity with ASC 606 revenue recognition principles and SOX IT general controls as they apply to financial systems.

• Excellent communication and stakeholder management skills, including the ability to explain complex technical trade‑offs in accessible business terms.

• Strategic thinking, sound financial judgment, and the ability to balance immediate operational demands with long‑term scalability.

• Preferred: Experience in solar, energy, or other SaaS businesses involving hardware or physical products.

• Preferred: Experience supporting self‑service or product‑led purchasing alongside traditional sales‑led operations.

• Preferred: Experience with international expansion, including multi‑currency environments, multi‑entity structures, and regional tax requirements.

• Preferred: Experience with Salesforce Revenue Cloud Advanced (RCA), Continuous, or similar usage‑metering platforms.

• Preferred: Familiarity with marketing automation and lead‑to‑opportunity processes.

• Preferred: Salesforce, Zuora, or NetSuite certifications.

• Must be based in Canada and able to work effectively in a remote environment.

Benefits

• Competitive annual compensation:

  • Toronto and Vancouver: CAD $177,000–$225,200.

  • Other Canadian locations: CAD $160,900–$204,700.

• Eligibility for additional bonus compensation and equity, subject to the applicable compensation plan and terms.

• Flexible paid time off to support work‑life balance.

• Parental leave benefits.

• Work‑from‑home stipend to support a productive home office.

• Coworking stipend for access to alternative workspaces.

• Connectivity stipend to help cover work‑related internet and connectivity expenses.

• Dedicated learning and professional development opportunities.

• Medical, dental, and vision insurance.

• Energize Fridays, providing an additional opportunity to recharge and support employee well‑being.

• A remote‑first, collaborative work environment that values transparency, inclusion, and diverse perspectives.

• Opportunities to lead high‑impact systems initiatives, influence business strategy, and work with modern commercial technology platforms.

• The opportunity to contribute to a broader mission of accelerating the adoption of solar energy through technology.