Director, Business Strategy & Program Management (Data & AI)

Hydro One; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Hydro One invites applications for a strategic leadership role in Data Analytics and AI. The position entails overseeing business operations, developing multi-year plans, and ensuring the reliability of electrical transmission and distribution systems. Ideal candidates will have substantial experience in leadership and program management within the utility industry. Join Hydro One, recognized as one of Canada’s Best Employers, and contribute to building safe and innovative communities across Ontario.

Qualifications

• 8-10 years of leadership experience in utility operations or infrastructure program management.
• Strong understanding of transmission and distribution systems.
• Experience developing multi-year business plans and operating budgets.

Responsibilities

• Develop and implement multi-year business plan and operating budget for System Operations.
• Lead the development of business cases for initiatives and manage program delivery.
• Oversee capital programs enhancing reliable operations of systems and infrastructure.

Skills

Leadership

Strategic Direction

Project Management

Budget Management

Communication

Education

Bachelor’s degree in Electrical Engineering, Business Administration, Operations Management, or a related field

Master’s degree or MBA

Job description

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Description

Support the Vice President of Data Analytics and AI and other Directors in Network Operations by developing and implementing the business unit’s goals, objectives, and strategies. Provide effective leadership, direction, and supervision to staff in the Business Strategy & Program Management Department, while coordinating closely with the System Operations leadership team.

• Develop and implement System Operations’ multi-year business plan and operating budget and monitor performance.
• Oversee the development and delivery of OGCC capital programs to enhance and maintain the reliable operation of mission-critical systems and infrastructure.
• Contribute directly to ensuring the safe and reliable operation of Hydro One’s transmission and distribution systems 24 hours a day, year-round.

Accountabilities

• Develop and execute the System Operations strategy and multi-year business plan.
• Analyze System Operations performance metrics and recommend corrective actions as needed.
• Collaborate with department leads to manage the System Operations operating budget and suggest adjustments when necessary.
• Identify business and infrastructure needs for safe and reliable 24 / 7 grid operations and control centers (OGCC and BUCC); develop capital and operating programs to meet these needs promptly.
• Lead the development of business cases for identified initiatives to secure Corporate approvals.
• Manage the delivery of approved capital and operational programs and ongoing initiatives.
• Provide support on behalf of System Operations for Transmission and Distribution Rate Filings.

Qualifications

• Bachelor’s degree in Electrical Engineering, Business Administration, Operations Management, or a related field. A Master’s degree or MBA is an asset.
• Minimum 8-10 years of progressive leadership experience in system operations, utility operations, or infrastructure program management, preferably within the electrical transmission and distribution industry.
• Strong understanding of transmission and distribution systems, grid operations, and control center functions (e.g., OGCC, BUCC). Familiarity with capital program development and budget management.
• Proven ability to lead, develop, and motivate multidisciplinary teams. Experience providing strategic direction and managing cross-functional collaboration.
• Experience developing multi-year business plans, operating budgets, and analyzing financial performance metrics with an ability to make data-driven recommendations.
• Excellent verbal and written communication skills, with the ability to present complex information clearly and influence stakeholders at all organizational levels.
• Strong project and program management skills, including the ability to manage multiple initiatives, develop business cases, and deliver approved programs on time and within budget.
• Experience supporting regulatory filings or rate cases is an advantage.
• Ability to analyze performance data, identify operational risks, and implement corrective measures effectively.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

In the event you are experiencing difficulties applying to this job please consult our help page here .

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.