Director Business Strategy

Capital One; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Director of Business Strategy, where you will play a pivotal role in shaping the future of banking in Canada. This position offers the chance to lead a cross-functional team and develop innovative strategies that drive customer success and profitability. With a commitment to diversity and inclusion, the company fosters a culture that values different perspectives and encourages innovative ideas. You will be at the forefront of delivering impactful solutions, making a difference in the lives of customers while enjoying a flexible hybrid work model. If you're ready to take on a leadership role in a dynamic environment, this opportunity is for you.

Benefits

Flexible Benefits Program

Full Coverage for Dependents

Diversity and Inclusion Initiatives

Work-Life Balance Flexibility

Qualifications

• 7+ years of analysis and process experience required.
• Experience leading cross-functional teams is essential.

Responsibilities

• Develop business strategies to drive growth and profitability.
• Lead enhancements in technology capabilities for risk management.

Skills

Strategic Leadership

Product Economics

Team Leadership

Communication Skills

Analytical Skills

Risk Management

Agile Methodology

Education

Bachelor’s Degree

Job description

161 Bay Street (93021), Canada, Toronto, Ontario

Director, Business Strategy

Our Capital One Business Analysis Team.

Yes, we’re a credit card company. But we’re more than that too. We’re driven by what our customers want, and how to make their lives simpler.

We’re always looking for creative ways to offer digital solutions that make sense for our customers. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering.

Working with us

Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days. As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.

At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviours are embedded in everything we do to positively impact associates.

We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

A day in the life of a Capital One Director, Business Analysis - Yield and Customer Terms.

You will have the opportunity to flex skills as a general manager across credit, operations, and technology in a critical area of our business that is responsible for delivering over $1B in revenue.

Specific responsibilities include, but are not limited to:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and customer success for Capital One.
• Technology & Process ownership: Develop and implement enhancements in our technology capabilities to lead the enterprise in risk management.
• People leadership: Manage and develop a cross-functional team of analysts, process managers, and product.

Successful candidates will have:

• A deep understanding of product economics and PNL experience.
• Experience leading a team of analysts, process managers, and product.
• High level of intellectual curiosity and comfort with ambiguity.
• Communication skills, able to present to executive management.

Basic Qualifications:

• Bachelor’s Degree or equivalent experience.
• At least 7 years of analysis and process experience.
• At least 5 years of leading a cross-functional team of 8+ reports.

Preferred Qualifications:

• 5+ years of leading a cross-functional team of 15+ direct reports.
• 5+ years of experience working in an Agile environment.
• 5+ years of leading analytical, process, and product teams.

About Capital One Canada

We've been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn’t.