Director, Benefits

Tony’s Fresh Market; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Director of Benefits to oversee and administer employee benefits programs. This role requires strong leadership and communication skills, as you will manage vendor relationships and ensure compliance with various regulations. You'll play a crucial role in facilitating smooth transitions for employees on leave and will be responsible for maintaining accurate documentation. Join a collaborative team that values integrity and respect while making a meaningful impact in the community. If you have a passion for benefits administration and a keen eye for detail, this opportunity is perfect for you.

Qualifications

• 5-8 years in a similar role with a strong understanding of benefits administration.
• Bilingual in English and Spanish with excellent communication skills.

Responsibilities

• Manage and administer all employee benefits programs, ensuring compliance with regulations.
• Serve as a resource for employees regarding benefits and maintain confidentiality of records.

Skills

Benefits Administration

ACA Regulations

HIPAA Regulations

Bilingual (English and Spanish)

Problem Resolution

Communication Skills

Organizational Skills

Education

College Degree or Equivalent Experience

Job description

At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and collaboration. It's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, working alongside talented colleagues and making a difference in our communities.

JOB SUMMARY : The Director of Benefits reports to the VP of Human Resources. This role oversees and administers all company leave requests and accommodations, particularly those under FMLA, ADA, state and local leave laws, and disability plans. It includes managing the benefits team, vendor relationships, benefits plan design, and HRIS benefit administration.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Manage and administer all employee benefits programs, including retirement, medical, dental, vision, supplemental insurance, and healthcare savings accounts.
2. Communicate new plans and changes through announcement materials and media.
3. Oversee annual open enrollment processes and materials distribution.
4. Attend meetings related to insurance plans, including renewals.
5. Serve as a resource for employees regarding benefits, addressing inquiries and complaints promptly and courteously.
6. Ensure compliance with ACA and HIPAA regulations.
7. Lead audits of payroll deductions, insurance bills, and payments for accuracy.
8. Audit and reconcile monthly benefit plan bills.
9. Maintain current knowledge of leave and accommodation laws, including FMLA, ADA, and local laws.
10. Manage FMLA leave process from employee notification to return to work, maintaining communication to facilitate smooth transitions.
11. Participate in M&A due diligence, recommending strategies for integrating policies and systems.
12. Serve as the Conversion HCM SME for Benefits, including participation, recommendations, UAT, and training.
13. Advise managers and employees on interactions between leave laws, PTO, workers' compensation, and disability benefits.
14. Oversee return-to-work processes post-leave.
15. Facilitate leave and accommodation requests, maintaining accurate legal and best practice documentation.
16. Maintain confidentiality of employee medical and benefits records.
17. Perform other duties as assigned to support organizational goals.

SKILLS AND QUALIFICATIONS :

• Minimum of five to eight years in a similar role; college degree preferred or equivalent experience.
• Strong understanding of benefits administration, ACA, and HIPAA regulations; ability to stay updated on legal changes.
• Bi-lingual in English and Spanish required.
• Excellent problem resolution, presentation, and communication skills.
• Strong judgment, organizational skills, and attention to detail.

PHYSICAL DEMANDS AND WORK CONDITIONS :

• Regularly sit, stand, and handle objects; vision abilities including focus adjustment required.
• Typical office environment; ability to lift up to 15 lbs.

The salary range is provided in accordance with applicable laws, with individual pay determined by location, skills, experience, and education.