Director, BCRTC HR Services

BC Rapid Transit Company; British Columbia; On-site; CAD 80,000 - 100,000; Full time

Job summary

A transportation organization is seeking a strategic and visionary HR leader as the Director, BCRTC HR Services. The role involves overseeing HR operations, Occupational Health & Wellness, and Payroll while ensuring alignment with corporate priorities. Candidates must have a degree in Business Administration or HR, along with extensive experience in senior HR leadership within a unionized environment. This position offers the chance to shape the future of HR strategy and influence organizational culture at a high level.

Benefits

Collaborate with senior executives

Lead initiatives impacting employee well-being

Innovative work environment

Qualifications

• Minimum 10 years of senior HR leadership experience in a complex unionized environment.
• Advanced knowledge of HR functions, Occupational Health & Wellness, Training, and Payroll.
• Strong understanding of legislation and governance frameworks.

Responsibilities

• Provide strategic HR leadership, aligning people practices with organizational goals.
• Lead attraction and retention strategies to support business needs.
• Oversee exempt employee management, Occupational Health & Wellness, Training, and Payroll.

Skills

Strategic HR leadership

Employee engagement

Communication skills

Problem-solving

Education

Degree in Business Administration or Human Resources

Tools

HR management systems

Job description

Director, BCRTC HR Services

Location: Burnaby, BC

Division: Corporate Services

Reports to: President & General Manager

About Us

At BC Rapid Transit Company (BCRTC), we’re proud to operate and maintain Metro Vancouver’s SkyTrain system. Our mission is to deliver safe, reliable, and innovative transit services that connect communities and support sustainable growth. We’re committed to fostering a respectful, inclusive, and high‑performing workplace culture where employees thrive and contribute to shaping the future of public transit.

The Opportunity

We are seeking a strategic and visionary HR leader to join our Executive Senior Leadership Team (ESLT) as Director, BCRTC HR Services. In this pivotal role, you will oversee HR operations, Occupational Health & Wellness, Training, and Payroll, ensuring alignment with corporate priorities and regulatory compliance. You will serve as the primary liaison between BCRTC leadership and TransLink’s People & Culture team, driving innovation and progressive change across the organization.

Key Responsibilities

• Provide strategic HR leadership, aligning people practices with organizational goals.
• Lead attraction and retention strategies to support business needs.
• Oversee exempt employee management, Occupational Health & Wellness, Training, and Payroll.
• Champion employee experience, equity, diversity, inclusion (EDI), and engagement initiatives.
• Collaborate with ESLT members to develop and implement HR strategies that foster belonging.
• Ensure compliance with WorkSafe BC, Technical Safety BC, BC Human Rights Tribunal, and other regulatory frameworks.
• Direct health and wellness programs, disability management, and respectful workplace initiatives.
• Provide strategic oversight of training programs to ensure competency‑based development and regulatory compliance.
• Manage departmental budgets, forecasting, and performance reporting.
• Lead and inspire HR teams, promoting collaboration, innovation, and continuous improvement.

Qualifications

• Degree in Business Administration, Human Resources, or related field.
• Minimum 10 years of senior HR leadership experience in a complex unionized environment.
• Advanced knowledge of HR functions, Occupational Health & Wellness, Training, and Payroll.
• Strong understanding of legislation and governance frameworks (FOIPPA, collective agreements).
• Exceptional communication and interpersonal skills, with the ability to influence at all levels.
• Proven expertise in strategic planning, problem-solving, and decision‑making.
• Experience with HR management systems is an asset.

Why Join Us

• Shape the future of HR strategy in one of BC’s most dynamic organizations.
• Collaborate with senior executives and influence organizational culture at the highest level.
• Lead initiatives that directly impact employee well‑being, engagement, and performance.
• Be part of a team committed to innovation, inclusion, and excellence in public transit.

How to Apply

If you are a forward‑thinking HR leader ready to make a meaningful impact, we invite you to apply. Please submit your resume and cover letter through our career's portal at TransLink Careers.