Director/AVP, Surety & Construction Claims

Tokio Marine Canada Ltd; Toronto; Hybrid; CAD 125,000 - 150,000; Full time

Job summary

An entrepreneurial insurance company is seeking a Director/AVP for Surety & Construction Claims. This role involves managing complex surety and commercial insurance claims, collaborating with underwriting teams, and providing exceptional service to clients. The ideal candidate will possess a law degree and significant experience in surety claims, demonstrating strong analytical and communication skills. Join a growing organization that values collaboration and innovation, where your contributions will have a meaningful impact on the industry and the communities we serve. This position offers a hybrid work model, balancing office and remote work, fostering a dynamic company culture.

Qualifications

• Minimum 5 years of experience in handling surety claims.
• Experience working on a surety claims team within the Insurance industry.

Responsibilities

• Handle a variety of bond claims and commercial insurance construction claims.
• Investigate claims and develop strategies for claim resolution.

Skills

Communication Skills

Problem Solving

Analytical Skills

Organizational Skills

Understanding of Construction Accounting

Knowledge of Construction Procurement

Education

Law degree - LL.B or J.D. or Peng

Job description

Director/AVP, Surety & Construction Claims

Join to apply for the Director/AVP, Surety & Construction Claims role at Tokio Marine Canada Ltd.

We Are Looking for a Director/AVP Surety & Construction Claims

Who We Are
We are Tokio Marine Canada (TMCAN), an entrepreneurial, early-stage Canadian insurance company based in Toronto, with a focus on the commercial Property and Casualty industry. We are part of the Japanese-based Tokio Marine Group of Companies, one of the world’s largest and most reputable insurance organizations. At TMCAN we will work with select brokers across Canada providing business insurance solutions for Canadian customers across a broad spectrum of insurance coverages.

Our Noble Purpose: We believe in a future Canadian Society that is innovative, progressive, and prosperous. This will require businesses to grow, challenge the status quo, and take calculated risks. We exist to help Canadian business by supporting them in the risks they take on by partnering with select professional brokers in providing practical solutions, superb service and being there in their times of need. We are Tokio Marine Canada – we aspire to be a Good Company – and you can trust us to always do the right thing.

The Opportunity
Handling surety and commercial insurance construction claims, including investigating, analyzing, setting reserves, approving payments, settling claims, and retaining and providing direction to counsel or any other vendor partners. Providing support for the surety and commercial insurance construction underwriting teams.

What You Will Do
Your responsibilities will include:

• Handle a variety of types of bond claims and notices, including but not limited to labour and material bond claims, performance bond claims and customs bond claims
• Handle a variety of third-party commercial insurance construction claims
• Work closely with surety and commercial insurance construction underwriting teams across the country as a national resource in helping them navigate the complexities of construction related segments
• Review bond wordings, construction contracts, terms, financial statements, job cost reports, policy wordings and various other claims and underwriting documentation
• Conduct coverage analyses for commercial construction claims
• Investigate claims or manage the claims investigation for surety and commercial insurance construction claims, and develop and enact strategies to manage complex surety and construction claims issues
• Assess damages, financial exposure and potential recoveries and recommend claim payments or denials
• Develop strategies for claim resolution and claims management
• Contact and respond to inquiries from claimants, principals, Insureds, reinsurers and other clients concerning bond claims and commercial construction claims
• Provide excellent customer service to our bond principals, indemnitors, obligees, owners, Insureds, and brokers throughout the claims process
• Provide direction and align closely with outside counsel
• Identify trends in claims to support underwriting decisions and risk mitigation strategies
• Provide advice to surety underwriters with respect to indemnities and other documents

Who You Are
The ideal candidate will have a unique combination of education and experience including:

• Preferred: Law degree - LL.B or J.D. or Peng
• Minimum 5 years of experience in handling surety claims
• Experience working on a surety claims team within the Insurance industry
• Excellent communication and problem solving skills
• Knowledge in multiple lines of business; professional and financial lines, commercial, warranty, auto etc.
• Superior organizational and analytical skills; demonstrates ability to manage multiple tasks simultaneously
• Understanding of construction accounting and job costing.
• Strong knowledge of construction procurement and project management.

A Bit More About Us
At Tokio Marine, we are a new and growing company. We value collaboration and knowledge sharing and we actively seek out ideas. Your work will have an impact. We support our employees’ growth. We work hard to create a dynamic company culture that reflects our vision – to be a good company. We seek ways to give to help our communities and support causes important to our employees. We believe our employees represent the best this industry has to offer, and we want to keep building on that.

We work in a hybrid model and you should expect to split your time between working in the office and working remotely, with flexibility based on the role and the business needs. We currently have an office in downtown Toronto and will eventually be establishing offices in other provinces. Should you currently work in a province where we do not have an office, you will remain remote until such time as we do establish an office.

TMCAN is committed to fostering an inclusive and accessible environment where employees feel valued and respected and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please let us know.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Administrative
• Industries: Insurance