Director, Auto Insurance Fraud Oversight

Financial Services Regulatory Authority of Ontario; Canada; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Employer-matched defined benefit plan

Comprehensive benefits

Job summary

FSRA in Ontario seeks a strategic leader to oversee auto insurance fraud supervision, develop an intelligence-led framework, and lead the Fraud Reporting Service. You will collaborate with insurers, regulators, and law enforcement to strengthen consumer protection and market integrity.

The role emphasizes risk-based oversight, analytics, and cross-functional leadership to drive regulatory transformation and effective supervision.

Qualifications

• Education University degree in business, public administration, criminology, law, finance, insurance, economics, data analytics, or a related field – or an equivalent combination of education and experience.
• Master's degree or professional designation, an asset.
• Experience 10+ years of progressive leadership experience in P&C insurance with fraud investigation/mitigation or related operations.
• Experience working with industry stakeholders, regulators, government partners, and executive leadership.
• Demonstrated experience leading complex and high-profile projects with a technology component.

Responsibilities

• Lead the development, execution, and continuous improvement of FSRA's auto insurance fraud supervision framework.
• Monitor emerging fraud risks, trends, schemes, and market vulnerabilities affecting Ontario consumers and insurers.
• Develop supervisory priorities, strategies, and risk assessments related to fraud and abuse.
• Integrate fraud intelligence into FSRA's supervisory planning and oversight activities.
• Provide strategic advice to senior leadership regarding fraud-related regulatory risks and policy considerations.
• Provide business leadership and oversight for the Fraud Reporting Service (FRS).
• Establish governance, processes, reporting frameworks, and performance measures for the service.
• Ensure fraud information and intelligence informs supervisory decision-making and regulatory interventions.
• Lead the development of future enhancements, analytics, and intelligence products.

Skills

Fraud oversight

Regulatory strategy

Analytics & intelligence

Industry engagement

Leadership & team management

Regulatory liaison

Education

University degree in business/public administration/law/finance/data analytics

Master's degree or professional designation (asset)

Job description

FSRA in Ontario seeks a strategic leader to oversee auto insurance fraud supervision, develop an intelligence-led framework, and lead the Fraud Reporting Service. You will collaborate with insurers, regulators, and law enforcement to strengthen consumer protection and market integrity.

The role emphasizes risk-based oversight, analytics, and cross-functional leadership to drive regulatory transformation and effective supervision.