Director, Acquirer Account Management, Market Development-R-249280

Mastercard; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading company is seeking a Director for Acquirer Account Management in Toronto. The role involves strategic account management, developing new business opportunities, and collaborating with various teams to drive Mastercard’s strategy forward. Ideal candidates will have a strong background in payments or technology and proven success in complex sales.

Qualifications

• Experience in payments or technology, with exposure to acquiring or acceptance space.
• Proven success in managing complex sales in a fast-paced environment.

Responsibilities

• Provide strategic account management and design solutions.
• Identify and develop new business opportunities for growth.
• Negotiate and manage customer contracts.

Skills

Relationship Management

Analytical Skills

Problem-Solving

Strategic Thinking

Education

Bachelor’s Degree

MBA

Job description

Join to apply for the Director, Acquirer Account Management, Market Development-R-249280 role at Mastercard

2 days ago Be among the first 25 applicants

Join to apply for the Director, Acquirer Account Management, Market Development-R-249280 role at Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Director, Acquirer Account Management, Market Development

Overview

The Market Development (MD) team is responsible for growing revenue with key acquirer/channel partners to drive Mastercard’s strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions.

The MD Team is seeking to build a diverse strategic and consultative workforce of relationship managers, problem-solvers, and sales leaders. We look for highly motivated individuals with achievement orientation, curiosity, resilience, and resourcefulness. Our team focuses on customer intimacy, product strength, and partnership orientation.

The team collaborates with MD customers across Payments, Treasury, Digital Channels, Data Analytics, Marketing, Fraud & Risk, and Finance to support joint business development.

Reports to the Vice-President, Acceptance Ecosystems & Emerging Verticals, based in Toronto.

Role Responsibilities:

1. Provide strategic account management with deep understanding of customer needs, designing solutions, and coordinating internal resources to deliver value.
2. Identify and develop new business opportunities for growth and ROI, qualifying opportunities before engaging stakeholders.
3. Support cross-selling of Mastercard products to deepen relationships.
4. Build understanding of customer businesses and propose Mastercard solutions to meet their needs, managing complex buy cycles.
5. Develop business cases and financial models supporting MD initiatives.
6. Assist in designing strategies, messaging, and proposals for customer acquisition.
7. Contribute to local projects and cross-functional initiatives.
8. Negotiate and manage customer contracts, ensuring resource alignment and information sharing.

Candidate Profile:

• Experience in payments or technology, with exposure to acquiring or acceptance space, and business development experience preferred.
• Proven success in managing complex sales and delivering results in a fast-paced environment.
• Positive team player with ability to leverage internal resources.
• Strong relationship management skills at all organizational levels.
• Strategic thinker with good judgment and planning skills.
• Excellent analytical and problem-solving skills to increase revenue.
• Bachelor’s degree required; MBA preferred. Bilingual in French is a plus.

Security Responsibility:

All Mastercard employees are responsible for information security, including adherence to policies, confidentiality, reporting breaches, and completing security trainings.