Directeur(trice) adjoint(e) de l'entretien technique / Assistant Director of Engineering (maint[...]

Four Seasons Hotel and Resorts Gruppe; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in Montreal is seeking an Assistant Director of Engineering to oversee hotel maintenance operations. The ideal candidate will ensure compliance with safety regulations and manage a team of technicians, delivering exceptional service to guests. This role requires fluency in English and French, strong technical skills, and a commitment to excellence in a luxury environment.

Benefits

Extended health coverage from day one

Discounts at restaurant and spa

Recognition days and events

Retirement plan with employer contribution

Paid time off including sick, vacation, and floating holidays

Training, development, and mobility opportunities

Employee travel program with complimentary stays

Qualifications

• 3-5 years of experience in a similar role within a 5-star luxury environment.
• Management experience and knowledge of infrastructure utilities.

Responsibilities

• Assist in hiring, training, supervising, and evaluating maintenance staff.
• Ensure compliance with all local codes and regulations.
• Implement preventive maintenance programs and policies.

Skills

Team Spirit

Customer Service

Technical Knowledge

Education

Degree or certification in HVAC, Plumbing, Stationary Engineering, Refrigeration

Tools

Windows

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Position: Assistant Director of Engineering (Maintenance)

Reports to: Director of Engineering

• Due to local laws, we prioritize applicants who have permission to work in Canada, and it is essential that both English and French are spoken and written perfectly.

The Four Seasons Hotel Montreal is seeking a candidate who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. The ideal candidate will have a strong work ethic, high integrity, a concern for quality, cultural sensitivity, and a customer service orientation.

Position Summary

The Assistant Director of Engineering reports directly to the Director of Engineering. The primary role is to assist in all aspects of hotel and building maintenance including electrical, plumbing, steam, gas, fire and safety, HVAC refrigeration, interior, painting, and decorating. The role involves responding to requests efficiently and courteously to achieve maximum customer satisfaction while adhering to Four Seasons policies. The Assistant Director will supervise a team of seven technicians.

Core Responsibilities

1. Assist in hiring, training, supervising, scheduling, counseling, and evaluating maintenance staff, including daily spot checks.
2. Ensure proper execution of work order/request system and follow-up.
3. Ensure compliance with all local codes and regulations.
4. Maintain logs on stock movement and monitor distribution.
5. Control departmental labor and operational expenses.
6. Implement energy-saving initiatives and programs.
7. Supervise contractors and suppliers to ensure quality and proper procurement.
8. Create, approve, and post staff schedules.
9. Help create and adhere to the annual budget.
10. Ensure all emergency and safety equipment are inspected, tested, and certified.
11. Multitask and prioritize departmental functions to meet deadlines.
12. Understand and evaluate complex information from various sources.
13. Maintain confidentiality of information.
14. Read blueprints as required.
15. Supervise and train staff in customer service, SOPs, and loss prevention.
16. Act appropriately in emergency situations.
17. Ensure work order system is properly executed and followed up.
18. Prepare requisitions and work orders, liaising with procurement.
19. Implement preventive maintenance programs and policies.
20. Work harmoniously with colleagues and supervisors.
21. Perform all other related tasks.

Desired Qualifications and Skills

• Fluent in English and French, both oral and written.
• Degree or certification in HVAC, Plumbing, Stationary Engineering, Refrigeration, or related fields.
• 3-5 years of experience in a similar role within a 5-star luxury environment.
• Management experience and knowledge of infrastructure utilities.
• Proficient with Windows platform.
• Ability to work in a fast-paced environment and under pressure.
• High team spirit and professional appearance.
• Service-oriented with a calm, patient demeanor.
• Organized, meticulous, resourceful, with good technical knowledge.
• Availability for days, evenings, holidays, and weekends for emergencies.
• Management experience with knowledge of commercial swimming pools is a plus.

What’s in it for you?

• Extended health coverage from day one.
• Discounts at our restaurant and spa.
• Recognition days and events.
• Retirement plan with employer contribution.
• Paid time off including sick, vacation, and floating holidays.
• Training, development, and mobility opportunities.
• Employee travel program with complimentary stays.
• And much more!

The listed tasks are non-exhaustive; the role requires adaptability to high-stress situations.

• We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other protected category.