Directeur •trice, Personnes et Culture / Director of People & Culture

Circle Medical - a UCSF Health Affiliate; Montreal; On-site; CAD 140,000 - 176,000; Full time

Job summary

A leading telemedicine provider is seeking an experienced HR Leader in Montreal. This full-time role involves developing HR strategies, managing employee engagement, and ensuring compliance with HR policies. Candidates should have over 10 years of progressive HR experience, be bilingual in English and French, and possess strong leadership skills. The position offers an annual salary range between 140,560 USD to 175,700 CAD along with flexible vacation, paid holidays, and wellness benefits.

Benefits

Flexible vacation & sick leave

Paid holidays

$500 annual professional development reimbursement

Extended medical, dental, vision benefits

Wellness perks

Group RRSP matching

Qualifications

• Proven ability to develop and execute HR strategies aligned to business goals.
• Hands-on experience with recruitment, onboarding, and compliance.
• Strong understanding of relevant HR legislation in Canada and the US.

Responsibilities

• Identify and implement strategic improvements to the HR department.
• Develop and execute HR strategies aligned with business objectives.
• Manage and scale the company’s compensation model and benefits programs.
• Create and update HR policies ensuring compliance with legal standards.
• Act as a trusted advisor to senior leadership on employee engagement.

Skills

HR operations experience

Leadership in HR

Bilingual (English/French)

Employee relations expertise

Education

10+ years of progressive HR experience

Human Resources Professional Certification (e.g., CRHA)

Tools

Rippling

ADP

Slack

Google Suite

Job description

About Us

Circle Medical is the fastest-growing telemedicine provider in the US and has seen incredible growth of over 100% per year over the past three years. Circle Medical is a venture-backed YC healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care. More about us can be found on our site.

Description: As the local leader of People & Culture for the Canadian Team, you’re building, developing, and retaining high-performing teams who deliver on our mission and values. A proven leader with a track record across people functions and culture-building.

Responsibilities

• Strategic HR Leadership: Strategic Improvement – Identify and implement strategic improvements to the HR department, including process improvement, resource planning, training, and prioritizing key initiatives.
• HR Strategy: Develop and execute HR strategies aligned with the company's business objectives, focusing on recruiting, retention, and HR operations.
• Budget management: Partner with Finance to ensure all HR budgets are managed and met and provide additional budget planning preparation for the future to effectively manage People & Culture resources.
• Employee Experience: Manage and scale the company’s compensation model and benefits programs, including salary negotiations, benefits administration and performance management.
• Develop and implement strategies to increase innovative thought, teamwork, and merit-based career pathing within the organization, ensuring an engaging workplace.
• HR Operations: Policy Development – Create and update HR policies, procedures, and guidelines as needed. Ensure compliance with legal standards and industry best practices.
• Employee Lifecycle Management – Provide strategic oversight of the full employee lifecycle (talent acquisition, performance management, and offboarding) ensuring consistent, equitable, and compliant practices that support organizational goals.
• Coaching and Support: Employee Relations – Act as a trusted advisor to senior leadership and people managers on performance management, employee engagement and organizational effectiveness.
• Talent Management – Implement and enhance staff recognition and rewards programs. Participate in interview processes, including new hires, stay and exit interviews.
• Metrics and Reporting: HR Metrics – Prepare and analyze HR metrics, providing reports that support decision-making in specified areas and using data to inform HR strategies and improvements.
• Industry Engagement: Professional Development – Keep abreast of industry knowledge and trends by participating in conferences and educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.

Skills / Qualifications Required

• 10+ years of progressive HR experience, including at least 5 years in a leadership role (HRBP, Senior Manager, Head of People, Director of Human Resources) across Canada and the US.
• Proven ability to develop and execute HR strategies aligned to business goals, including organizational change management, workforce planning, talent development, and employee engagement.
• Hands-on experience with HR operations (recruitment, onboarding, performance management, compliance, and HRIS implementation).
• Strong track record managing compensation, benefits, budgets, and HR metrics / KPIs to inform decision-making.
• Strong understanding of relevant HR legislation, federal and local employment laws, and workplace best practices in both Canada and the US (Quebec experience preferred).
• Expertise in employee relations, coaching, and culture-building, with commitment to diversity, equity, and inclusion.
• Experience leading and mentoring HR teams through growth and organizational change.
• Fluently bilingual (English / French), proficient in verbal and written communications in both languages.

Skills / Qualifications Preferred

• Proven track record with other startups or VC funded companies.
• Experience with a large non-exempt hourly workforce.
• Human Resources Professional Certification (e.g., CRHA).
• Experience with Rippling, ADP, Lattice, Slack, Notion, Lever, and Google Suite.

Compensation

In alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock. This is a full-time position with an annual salary range of 140,560 USD to 175,700 CAD.

Other Benefits

• Flexible vacation & sick leave (eligibility after 90 days).
• Paid holidays in addition to local statutory holidays.
• $500 annual professional development reimbursement (eligibility after 90 days).
• Extended Medical, Dental, Vision, Disability & Life insurance benefits for eligible employees (eligibility after 90 days).
• Wellness perks, including discounts for mental health programs and online wellness courses.
• Group RRSP matching (eligibility after 90 days).
• Office team lunches at the office.

Circle Medical is an equal opportunity employer and actively supports diversity in its workforce. We recruit qualified applicants and advance in the employment of our employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.