Directeur, IT Solution Distribution Pharmaceutique / Director, TI Pharmaceutical Distribution S[...]

McKesson; Montreal; On-site; CAD 118,000 - 199,000; Full time

Job summary

A leading company in healthcare seeks a Director of Pharmaceutical Distribution Service to oversee application delivery and support for the Supply Chain. This role involves strategic planning, incident management, and team management to ensure operational excellence and customer satisfaction.

Qualifications

• Minimum of 10 years in Information technology.
• Solid communication skills, both written and verbal.
• Exceptional leadership skills with the ability to inspire and motivate.

Responsibilities

• Oversee application delivery and support for McKesson Canada Supply Chain.
• Develop and implement comprehensive supply chain technology modernization strategies.
• Manage a team of business analysts and developers.

Skills

Bilingualism

Communication

Leadership

Problem-solving

Education

Bachelor’s degree in information technology

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

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Job Summary

T he Director of Pharmaceutical Distribution Service (Canada) oversees application delivery and support for McKesson Canada Supply Chain . They lead a team of technology professionals , fostering collaboration, innovation, and excellence aligned with McKesson’s ICARE and ILEAD values. They provide mentorship to ensure professional development and growth.

This role also leads operational technology activities, managing an operational team that delivers services based on SOPs and supports supply chain users. They act as a single point of contact and leverage broader capabilities within MT to achieve results.

The Director manages a multidisciplinary team, including external partners for analysis, development, and support. They coordinate multiple projects to ensure alignment with company objectives and added value. They analyze business needs to develop strategic solutions and evaluate business processes, systems, and user needs against requirements.

Specific Responsibilities

Strategic Planning and Execution : Develop and implement comprehensive supply chain technology modernization strategies aligned with corporate objectives . Oversee project management related to initiatives . Drive innovation in areas such as automation, sustainability, and risk mitigation . Collaborate with the Digital Transformation Leader on a three-year project roadmap to address business needs .

Incident Management : Effectively respond to critical system disruption impacting supply chain critical systems. Communicate proactively with customers and stakeholders during crises, providing updates on remedial actions being taken

Compliance and Reporting: Ensure adherence to applicable regulations and certification requirements, including SOX, Cybersecurity, and Compliance standards.

Innovation and Technology Integration : Investigate AI and robotics to improve supply chain operations as well as IT service delivery . Lead pilot projects, assess feasibility, and ROI before full implementation.

Process Improvement: Identify and address operational inefficiencies at various stages of service delivery to stakeholders. Undertake regular performance assessments and implement necessary corrective actions as required .

Cost Optimization : Analyze supply chain technology support expenses and identify opportunities for cost reduction without compromising service quality.

Customer Satisfaction : Ensure timely delivery of services while maintaining high standards of quality. Collaborate with Cabana Supply Chain team to understand customer needs and adapt supply chain practices accordingly. Monitor KPIs to measure customer satisfaction levels and develop strategies to improve them.

Vendor Relationship Management : Cultivate strong partnerships with suppliers and vendors by establishing clear expectations, monitoring performance, and resolving issues promptly. Negotiate contracts and agreements to optimize pricing, quality, and delivery terms

Team Management : Manage a team of business analysts and developers. Enhance the technical and behavioral skills of associates through development plans and upskilling / training.

Position Requirements

Bachelor’s degree in information technology or equivalent

Minimum of 1 0 years in Information technology

Bilingualism (French and English written and spoken)

Solid communication skills, both written and verbal, to effectively convey ideas and collaborate with colleagues at all levels.

Proficiency in analyzing data and using it to make informed decisions.

Exceptional leadership skills with the ability to inspire and motivate cross-functional teams.

Demonstrated problem-solving abilities and a results-driven mindset.

Ability to work efficiently under pressure

Able to succeed even when given ambiguous, unclear, or inconsistent information

The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible.

***

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$118,900 - $198,100

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Résumé de l’emploi

Le Directeur, Services de Distribution Pharmaceutique (Canada), supervise la livraison et le support des solutions technologique qui support ent de la chaîne d'approvisionnement de McKesson Canada. Il dirige une équipe de professionnels en technologi e , favorisant la collaboration, l'innovation et l'excellence alignées aux valeurs de McKesson. Ils assurent le mentorat pour garantir le développement professionnel et la croissance des membres de son équipe .

Dans ce rôle, il dirige les activités de support des technologies en gérant une équipe opérationnelle qui fournit des services standardisés en soutient aux utilisateurs. Il sert de point de contact unique et utilise les capacités des différentes équipes technologiques pour livrer des résultats de haute qualité.

Le Directeur supervise une équipe multidisciplinaire, y compris des partenaires externes pour l'analyse, le développement et le support. Il coordonne plusieurs projets et veille à l'alignement avec les objectifs de l'entreprise et s’assure de la création de valeur pour l’entreprise . Il analyse les besoins de d’affaire pour développer des solutions stratégiques en tenant compte d es processus d'affaires, d es systèmes et les besoins des utilisateurs .

Responsabilités Spécifiques

• Planification et exécution stratégiques : Développer et mettre en œuvre le s f e uille s de route de modernisation technologique s alignées sur les objectifs de l'entreprise. Superviser la gestion de projets liés aux initiatives de la chaîne d'approvisionnement. Stimuler l'innovation dans des domaines tels que l'automatisation, la durabilité et l'atténuation des risques. Collaborer avec le Leader de la transformation numérique afin d’élaborer une feuille de route trois ans alignées aux besoins de l'entreprise.

• Gestion des incidents : Réagir efficacement aux perturbations et incidents critiques affectant les systèmes essentiels de la chaîne d'approvisionnement. Communiquer proactivement avec les clients internes et les parties prenantes lors des crises, en fournissant des mises à jour sur les actions correctives en cours.

• Conformité et rapports : Assurer la conformité réglement aire et le respect des exigences de certification applicables, y compris SOX, normes de cybersécurité et de conformité.

• Innovation et intégration technologique : Explorer l'IA et la robotique pour améliorer les opérations de la chaîne d'approvisionnement ainsi que la prestation des services informatiques. Diriger des projets pilotes, évaluer la faisabilité et le ROI avant une mise en œuvre complète.

• Amélioration des processus : Identifier et résoudre les inefficacités opérationnelles à divers stades de la prestation de services aux parties prenantes. Effectuer des évaluations de performance régulières et mettre en œuvre les actions correctives nécessaires selon les besoins.

• Optimisation des coûts : Analyser les dépenses de soutien technologique de la chaîne d'approvisionnement et identifier les opportunités de réduction des coûts sans compromettre la qualité du service.

• Satisfaction client : Assurer la livraison des services tout en maintenant des normes de qualité élevées. Collaborer avec l'équipe de la chaîne d'approvisionnement Ca n a d a pour comprendre les besoins , suivre les indicateurs clés de performance (KPI) afin de mesurer les niveaux de satisfaction des clients et développer des stratégies pour les améliorer.

• Gestion des relations fournisseurs : Cultiver des partenariats solides avec les fournisseurs et les vendeurs en établissant des attentes claires, en surveillant les performances et en résolvant rapidement les problèmes. Négocier des contrats et des accords pour optimiser les prix, la qualité et les termes de livraison.

• Gestion de l'équipe : Gérer une équipe d'analystes commerciaux et de développeurs. Améliorer les compétences techniques et comportementales des collaborateurs par des plans de développement et des formations/renforcements.

Exigences du poste

• Diplôme universitaire en technologies de l'information ou équivalent

• Minimum de 10 ans d'expérience en technologie de l'information

• Bilinguisme (français et anglais , écrit et parlé )

• Compétences solides en communication, écrite et orale , pour transmettre efficacement des idées et collaborer avec des collègues à tous les niveaux .

• Maîtrise de l'analyse de données et de leur utilisation pour prendre des décisions éclairées .

• Compétences exceptionnelles en leadership avec la capacité d'inspirer et de motiver des équipes transversales .

• Capacités démontrées de résolution de problèmes et esprit orienté vers les résultats .

• Capacité à travailler efficacement sous pression.

• Aptitude à réussir même lorsque l'information est ambiguë , imprécise ou incohérente

*************************************

Job Summary

T he Director of Pharmaceutical Distribution Service (Canada) oversees application delivery and support for McKesson Canada Supply Chain . They lead a team of technology professionals , fostering collaboration, innovation, and excellence aligned with McKesson’s ICARE and ILEAD values. They provide mentorship to ensure professional development and growth.

This role also leads operational technology activities, managing an operational team that delivers services based on SOPs and supports supply chain users. They act as a single point of contact and leverage broader capabilities within MT to achieve results.

The Director manages a multidisciplinary team, including external partners for analysis, development, and support. They coordinate multiple projects to ensure alignment with company objectives and added value. They analyze business needs to develop strategic solutions and evaluate business processes, systems, and user needs against requirements.

Specific Responsibilities

• Strategic Planning and Execution : Develop and implement comprehensive supply chain technology modernization strategies aligned with corporate objectives . Oversee project management related to initiatives . Drive innovation in areas such as automation, sustainability, and risk mitigation . Collaborate with the Digital Transformation Leader on a three-year project roadmap to address business needs .

• Incident Management : Effectively respond to critical system disruption impacting supply chain critical systems. Communicate proactively with customers and stakeholders during crises, providing updates on remedial actions being taken

• Compliance and Reporting: Ensure adherence to applicable regulations and certification requirements, including SOX, Cybersecurity, and Compliance standards.

• Innovation and Technology Integration : Investigate AI and robotics to improve supply chain operations as well as IT service delivery . Lead pilot projects, assess feasibility, and ROI before full implementation.

• Process Improvement: Identify and address operational inefficiencies at various stages of service delivery to stakeholders. Undertake regular performance assessments and implement necessary corrective actions as required .

• Cost Optimization : Analyze supply chain technology support expenses and identify opportunities for cost reduction without compromising service quality.

• Customer Satisfaction : Ensure timely delivery of services while maintaining high standards of quality. Collaborate with Cabana Supply Chain team to understand customer needs and adapt supply chain practices accordingly. Monitor KPIs to measure customer satisfaction levels and develop strategies to improve them.

• Vendor Relationship Management : Cultivate strong partnerships with suppliers and vendors by establishing clear expectations, monitoring performance, and resolving issues promptly. Negotiate contracts and agreements to optimize pricing, quality, and delivery terms

• Team Management : Manage a team of business analysts and developers. Enhance the technical and behavioral skills of associates through development plans and upskilling / training.

Position Requirements

• Bachelor’s degree in information technology or equivalent

• Minimum of 1 0 years in Information technology

• Bilingualism (French and English written and spoken)

• Solid communication skills, both written and verbal, to effectively convey ideas and collaborate with colleagues at all levels.

• Proficiency in analyzing data and using it to make informed decisions.

• Exceptional leadership skills with the ability to inspire and motivate cross-functional teams.

• Demonstrated problem-solving abilities and a results-driven mindset.

• Ability to work efficiently under pressure

• Able to succeed even when given ambiguous, unclear, or inconsistent information

The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible.

***

Le.la titulaire de ce poste aura à soutenir de façon quotidienne des clients internes et/ou externes à l’extérieur du Québec et/ou aux États-Unis. Par conséquent, ce poste requiert une maîtrise de l’anglais à l’écrit et à l’oral. Veuillez noter que le nombre de postes dont les tâches requièrent une connaissance de la langue anglaise a été restreint dans la mesure du possible.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$118,900 - $198,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

About the company

McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.