Directeur adjoint du magasin V

Canadian Tire Corporation; Coquitlam; On-site; CAD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic retail manager to enhance customer experience and lead store operations. This role involves executing visual compliance standards, coaching team members, and fostering a motivating work environment. With a focus on results, you will manage daily operations, implement effective training programs, and ensure adherence to corporate policies. If you are passionate about retail and possess strong leadership skills, this opportunity offers a competitive salary and a chance to make a significant impact in a vibrant retail environment.

Benefits

Company Benefits

Bonuses

Competitive Salary

Qualifications

• 3-5 years of retail management experience is essential.
• Exceptional communication and organizational skills are required.

Responsibilities

• Ensure execution of customer experience and resolve all customer concerns.
• Lead implementation of standard operating procedures and manage store operations.

Skills

Coaching and Mentoring

Communication Skills

Organizational Skills

Retail Management

Problem Solving

Team Leadership

Basic Computer Skills

Job description

• Ensure execution of the Customer Experience and provides resolution for all customer concerns.
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

Operations

• Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
• Leads the implementation and execution of standard operating procedures (SOPs).
• Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
• Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
• Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
• Creates efficient store weekly scheduling for both sales and support functions.

Training

• Provide continuous feedback and coaching to Management & team members based on key metrics and observed behaviours through Huddles, one-on-ones, and performance management coaching programs.
• Create development plans for staff; support and coach to improve any performance gaps and conduct ongoing coaching to improve team performance.

Leadership

• Acts as a brand ambassador, promoting our stores, programs, brands, and people internally and externally.
• Effectively problem solve, delegate and follow-up on tasks assigned to team members.
• Maintain SportChek performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
• Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What you bring

• Proven ability to coach, mentor and develop department team and store team through setting expectations, communication, coaching, feedback, and ongoing support.
• Results driven with the ability to build and manage daily and weekly game plans for the department and store.
• Exceptional communication and organizational skills.
• Superior training and mentoring skills.
• 3-5 years retail management experience required.
• High energy, enthusiasm, and a drive to succeed.
• Basic computer skills required.

At Canadian Tire Group of Companies, we believe in fostering an environment of transparency. A place where your contributions are recognized, valued, and fairly rewarded, and salary is determined based on a combination of factors including individual experience, store volume, location, and other relevant role-specific requirements. Beyond a competitive base salary of $50,000 to $75,000, you'll enjoy company benefits, bonuses, or any additional compensation.

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