Direct Support Worker (Temporary Fixed Term)

salvationarmyca; Saskatoon; On-site; CAD 25,000 - 30,000; Full time

Job summary

Bethany Home, operated by The Salvation Army Canada, provides a safe, stable residential setting for female youth in crisis and supports their reintegration into the community.

The Direct Support Worker role offers practical support, ensuring emotional and physical needs are met while following program policies and case plans. It requires vigilance, confidentiality, and teamwork across staff and external partners.

Qualifications

• Provides individual counselling and crisis intervention.
• Ensures resident safety and emotional/physical needs are met.
• Maintains confidentiality, fairness and respect in all interactions.
• Reads and documents logs/files for shifts and case plans.

Responsibilities

• Support residents in Bethany Home and follow case plans.
• Prepare and present shift handovers with timely information.
• Ensure meals and cleanliness meet program standards.
• Monitor residents health needs and seek medical attention when needed.
• Maintain safe environment and report incidents as required.

Skills

Counselling

Crisis intervention

Communication

Confidentiality

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary

Bethany Home is dedicated to providing a safe, stable, and positive residential setting for female youth in crisis, regardless of cultural and religious diversity. The Direct Support Worker provides a safe and secure environment for the residents of Bethany Home to ensure their emotional, psychological, and physical needs are met. They provide practical support to help re-integrate youth back into the community.

Accountabilities

Residents Support

• Provide support to residents in Bethany Home and ensure that their emotional, psychological and physical needs are being met.
• Provide individual counselling and manage incidents and crisis intervention.
• Contribute towards correction of the clients with criminal conduct/thinking.
• Be aware of all residents and their activities, and follow through with case plans, expectations and required programming for each youth.
• assigned tasks are to be completed in accordance with the organization policies, procedures and standards to maintain a high level of quality service, cleanliness and safety while performing said tasks.
• Strictly follow program's policies and procedures and implement these into daily tasks.
• Ensure that the environment of the program is supportive, nurturing and encourages a high degree of resident involvement including decision making.
• Responsible for following through with special requests and/or instructions for the residents in accordance with their case plan set by the Ministry of Social Services.
• Prepare and present shift exchange to share timely and critical information with the next shift.
• Provide consistency in the home for all residents and staff.
• Care for residents' health needs and seek medical attention in a timely manner.
• Read and document necessary logs/files for each shift - all documentation should provide objective information including behaviors, attitudes and concerns regarding all activities, events and visits.
• Ensure quality preparation of meals and snacks as required on shift, while maintaining a high level of cleanliness of the eating and cooking areas and recording required items when used,
• Cleaning and sanitizing the home, as per program standards.
• Ensuring the safety of all residents and the property, as perp program standards.
• Able to communicate in a clear and concise manner with residents, staff, professionals, and members of the public while maintaining confidentiality, fairness and respect.
• Remain alert and awake at all times throughout all shifts.
• Assist Program Coordinator in managing all resources (e.g., donations) and supplies and ensure they are distributed correctly.
• Optional on-call responsibilities, as discussed and agreed with the Program Coordinator.
• Other work-related duties as assigned by the Program Coordinator.

Communication

• Day-to-day communication with the youth in the house (social support and programming).
• Written and verbal communication with the Ministry of Social Services, Social Workers in discussing case plans, providing updates and collaborating with them in the youth's development and case plan goals.
• Support key stakeholders, other community-based organizations and external agencies, including reporting youth AWOLs and other emergencies (as per local policies and procedures).

Reporting

• Create and maintain lists of reports required for health and safety compliance purposes (fire drill reports, risk management tools, among others).
• Support external reporting requests as needed.
• Support the Program Coordinator in developing and reporting internal/external statistical reports.

CRITICAL RELATIONSHIP MANAGEMENT

Required to work in co-operation with other staff members in job related areas and treat all residents, volunteers and members of the public with respect, dignity and confidentiality.

Governance Boards and Councils: None.

Internal: Program Coordinator, Residents, Staff.

External : Police, Agencies, Community Organizations, General Public, Ministry of Social Services, Community Partners, Mobile Crisis.

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY

Reports directly to: Program Coordinator.

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