Direct Support Professional DSP - Residential

CHOICES FOR PEOPLE CENTER; Kentville; On-site; CAD 32,000 - 42,000; Full time

Job summary

Choices for People Center is seeking a Direct Support Professional (DSP) to provide high-quality, person-centered services to individuals living in residential settings. This role supports daily living, personal care, and community inclusion goals as outlined in the Person Centered Support Plan (PCSP).

The DSP collaborates with individuals, families, and interdisciplinary teams to promote safety, independence, and quality of life in a 24/7 environment.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent preferred.
• Experience providing person-centered support to individuals with disabilities preferred.
• CPR/First Aid/AED Level 1 Med Aid certification preferred.

Responsibilities

• Establish and maintain a safe, respectful, and supportive environment that encourages individual choice, self-expression, and personal growth.
• Provide person-centered support to individuals in accordance with their PCSP to promote independence, skill development, and community inclusion.
• Deliver individualized and group services, training, and supports in alignment with professional guidance, individual plans, and organizational policies.
• Support individuals in developing daily living skills, communication skills, social skills, and self-advocacy abilities.
• Assist individuals with personal care and hygiene needs, including toileting, grooming, dressing, mobility, meal preparation, medication support, and related daily living activities, as required by their PCSP.
• Support individuals with maintaining their personal living spaces and participating in routine household tasks such as cleaning, laundry, meal preparation, and shopping.
• Promote inclusion and participation in community activities, social outings, appointments, and recreational opportunities.
• Assist individuals with transportation to and from community activities, medical appointments, errands, and social engagements, including loading, securing, and unloading mobility devices as required by their service plan.
• Monitor individuals’ needs, behaviors, and support requirements and report concerns in accordance with organizational procedures.
• Communicate effectively with individuals, families, employers, referral sources, and interdisciplinary team members to ensure coordinated service delivery.
• Maintain knowledge of relevant industry trends, best practices, and regulations related to the field.
• Accurately complete required documentation and records in a timely manner in accordance with program, funding, and regulatory requirements.
• Uphold organizational policies and ensure that all operational activities align with applicable internal procedures, state and federal regulations, and compliance standards.
• Operate facility vehicles when required, ensuring adherence to all safety policies, licensing requirements, and governmental regulations.
• Maintain strict confidentiality regarding all individual, staff, and organizational information and comply with HIPAA and all applicable privacy and confidentiality laws.

Skills

Communication skills

PCSP understanding

Documentation skills

Inclusion & self-determination

Daily living assistance

Confidentiality

Microsoft Office

Professionalism

Education

High school diploma

CPR/First Aid/AED certification

Job description

Description

Position Summary

Choices for People provides year-round support and instructional programs designed to aid individuals with disabilities in developing essential life skills. These skills promote inclusion, independence, self‑sufficiency, and productivity; and aim to maximize the individual’s quality of life in the least restrictive environment possible.

Choices for People assists in individual goal‑oriented program planning, and acts as an advocate in the community through the removal of attitudinal, architectural, environmental, financial, employment‑related, communicational, transportation, and other barriers.

The Direct Support Professional (DSP) is responsible for providing high‑quality, person‑centered services to individuals living in residential settings. This role supports individuals with daily living, personal care, and community inclusion goals as outlined in their Person Centered Support Plan (PCSP). The DSP delivers individualized supports to promote safety, independence, personal growth, and quality of life while working collaboratively with individuals, families, and interdisciplinary team members in a 24/7 residential environment.

Duties and Responsibilities (not all inclusive):

• Establish and maintain a safe, respectful, and supportive environment that encourages individual choice, self‑expression, and personal growth.
• Provide person‑centered support to individuals in accordance with their Person Centered Support Plan (PCSP) to promote independence, skill development, and community inclusion.
• Deliver individualized and group services, training, and supports in alignment with professional guidance, individual plans, and organizational policies.
• Support individuals in developing daily living skills, communication skills, social skills, and self‑advocacy abilities.
• Assist individuals with personal care and hygiene needs, including toileting, grooming, dressing, mobility, meal preparation, medication support, and related daily living activities, as required by their PCSP.
• Support individuals with maintaining their personal living spaces and participating in routine household tasks such as cleaning, laundry, meal preparation, and shopping.
• Promote inclusion and participation in community activities, social outings, appointments, and recreational opportunities.
• Assist individuals with transportation to and from community activities, medical appointments, errands, and social engagements, including loading, securing, and unloading mobility devices as required by their service plan.
• Monitor individuals’ needs, behaviors, and support requirements and report concerns in accordance with organizational procedures.
• Communicate effectively with individuals, families, employers, referral sources, and interdisciplinary team members to ensure coordinated service delivery.
• Maintain knowledge of relevant industry trends, best practices, and regulations related to the field.
• Accurately complete required documentation and records in a timely manner in accordance with program, funding, and regulatory requirements.
• Uphold organizational policies and ensure that all operational activities align with applicable internal procedures, state and federal regulations, and compliance standards.
• Operate facility vehicles when required, ensuring adherence to all safety policies, licensing requirements, and governmental regulations.
• Maintain strict confidentiality regarding all individual, staff, and organizational information and comply with HIPAA and all applicable privacy and confidentiality laws. This obligation applies both during employment and after separation from the organization.

Requirements

Education and/or Experience:

• At minimum, 18 years of age
• High School Diploma or equivalent preferred
• Experience providing person‑centered support to individuals with disabilities preferred
• CPR/First Aid/AED Level 1 Med Aid certification preferred.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both verbally and in writing, with individuals served, families, employers, community partners, and interdisciplinary team members.
• Ability to understand, follow, and implement Person Centered Support Plans (PCSPs), professional instructions, and service guidelines.
• Ability to document services accurately, objectively, and in a timely manner using electronic documentation systems and organizational forms.
• Working knowledge of person‑centered practices, community‑based services, and principles of inclusion and self‑determination.
• Ability to provide hands‑on assistance with daily living activities, including personal hygiene, mobility, and personal care, as required by PCSPs.
• Demonstrated ability to build respectful, supportive relationships and engage effectively with individuals with diverse abilities and needs.
• Ability to work independently, manage time effectively, and adapt to changing schedules, environments, and individual needs.
• Strong observational skills and attention to detail to support safety, quality service delivery, and accurate documentation.
• Commitment to upholding the organization’s mission, values, policies, and person‑centered service philosophy.
• Ability to maintain confidentiality and comply with HIPAA and applicable privacy regulations.
• Basic proficiency with Microsoft Office applications (e.g., Word, Outlook) and other required documentation or data‑entry software.
• Ability to represent the organization professionally in community, employment, and public settings.
• Ability to obtain a Missouri Class “E” Driver License required

Physical Demands:

• Ability to provide physical assistance to individuals, including support with personal hygiene, transfers, mobility, and other activities of daily living.
• Ability to frequently stand, walk, bend, stoop, and move throughout the workday in a variety of environments.
• Ability to lift, carry, push, or pull up to 30 pounds routinely and more than 30 pounds with assistance, as required by individual support needs.
• Ability to participate in community‑based activities that may occur indoors or outdoors.
• Ability to work in varied settings, including private homes, workplaces, and community locations, which may involve uneven surfaces, varying noise levels, and changing weather conditions.

Comments:

Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.

All job offers are contingent upon successful completion of a criminal background check and a drug screen.

EEO STATEMENT:

It is the policy and intent of Choices for People Center, Inc. to comply with all federal and state laws concerning non‑discrimination and equal employment opportunity, regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability or genetic information (including family medical history), veteran status, or age (40 or older), except where age is a bona fide occupational requirement or qualification; and to take affirmative action towards the goals and intentions of the applicable laws.

Furthermore, it is our policy and intent to practice non‑discrimination in regard to the above factors on personnel matters concerning employment, promotion, demotion, transfer, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training including apprenticeship.