Direct Services Supervisor – Intake – Competition # 2026-SUPV-014

Tikinagan Child & Family Services; Sioux Lookout; On-site; CAD 65,000 - 95,000; Full time

Job summary

Tikinagan Child & Family Services seeks a Direct Services Supervisor to lead a team, supervise unit staff, and direct operations while overseeing services in the community. The role emphasizes applying the Mamow Obiki-ahwahsoowin Service Model to guide all work.

Strong leadership, confidentiality, and cultural awareness are essential, with preference for Indigenous heritage or strong understanding of Indigenous communities. A valid driver's license is required and remote work is not available.

Qualifications

• Leadership, supervisory responsibilities and confidentiality expectations.
• Experience in child welfare or related field preferred.
• Understanding of Indigenous culture and geographic realities.
• Valid driver’s license or willingness to obtain one.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Provide leadership to a team of staff and supervise unit personnel.
• Direct unit operations and oversee community services.
• Apply the Mamow Obiki-ahwahsoowin Service Model to guide work.
• Maintain confidentiality and professionalism in all interactions.

Skills

Leadership

Supervisory skills

Problem solving

Decision making

Confidentiality

Verbal/written comms

Organizational skills

Indigenous culture knowledge

Driver's license

Ojibway/Oji-Cree language

Education

Social services training

Child welfare training program

Authorized child protection worker

Job description

The Direct Services Supervisor provides leadership to a team of staff. The Direct Services Supervisor supervises unit staff and is responsible to direct the operation of the unit and oversee the services provided in the community. The work of Direct Services Supervisors and all our staff is guided by our Mamow Obiki-ahwahsoowin Service Model – everyone working together to raise our children.

Qualifications:

• This employer promotes equal employment opportunities for all applicants. Persons of First Nations Ancestry will be given preference. We invite applicants to Self-Identify if Indigenous, Metis or Inuit.
• Interest in helping families and learning new skills.
• Understanding of Indigenous culture and of the geographic realities and social conditions within.
• Previous child welfare experience, and ability to work effectively with families and children is preferred.
• Beginning leadership and supervisory skills, and an ability to work effectively with frontline workers who have a variety of educational and experiential backgrounds.
• Education or training in social services is an asset. Must be willing to take the Child Welfare Professional Training program OR must be an authorized child protection worker.
• Understanding of the Child and Family Services Act is an asset.
• Ability to speak Oji-Cree or Ojibway is an asset.
• Good verbal, written, and organizational skills.
• Problem solving and decision-making skills.
• Ability to maintain strict confidentiality.
• Valid driver’s license or willingness to obtain one.
• No Remote Work Available
• No Relocation Assistance Available