Dir-Warehouse & Logistics

ZO Skin Health, Inc.; Vancouver; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Director of Warehouse and Logistics to oversee operations at their Canadian facility. This pivotal role involves managing daily logistics, inventory, and customer service while fostering collaboration across teams. The ideal candidate will have extensive experience in warehouse management, a strong analytical mindset, and the ability to lead high-performance teams. With a focus on optimizing operations and ensuring compliance with regulations, this position offers a unique opportunity to make a significant impact in a dynamic environment. Join a forward-thinking company dedicated to enhancing customer experiences and driving sales growth.

Qualifications

• 5-8 years of experience in warehouse and distribution, with managerial experience.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Oversee daily operations of warehousing, logistics, and inventory management.
• Develop strategies to optimize efficiency and reduce costs.

Skills

Warehouse Management

Logistics Coordination

Inventory Management

Data Analysis

Team Leadership

Regulatory Compliance

Education

Bachelor's Degree in Supply Chain Management

Equivalent Experience

Tools

Inventory Management Systems

Data Analysis Tools

Job description

Join to apply for the Dir-Warehouse & Logistics role at ZO Skin Health, Inc.

The Director of Warehouse and Distribution oversees daily operations of warehousing, logistics, inventory, and customer service at the ZO Skin Health Canadian warehouse. Responsibilities include managing staffing, supervising shipping and receiving, supporting 3PL warehousing, and monitoring inbound and outbound freight from the US into Canada. The role promotes collaboration between Customer Service and Warehouse teams and interacts with sales, marketing, and supply chain management globally to enhance customer experience and increase sales.

Essential Duties and Responsibilities

1. Develop and implement warehouse and distribution strategies aligned with company goals.
2. Lead and manage warehouse teams, fostering a high-performance culture.
3. Oversee daily warehouse activities, including receiving, warehousing, order fulfillment, and inventory management.
4. Optimize operations for efficiency, cost reduction, and on-time delivery.
5. Ensure compliance with import/export regulations, tariffs, customs clearance, duties, and taxes related to US-Canada freight movement.
6. Monitor KPIs and metrics, making data-driven decisions for continuous improvement.
7. Apply demand planning and sales forecasting to inform inventory and shipping schedules.
8. Serve as the primary contact for regulatory agencies during audits and inspections.
9. Implement technology and automation to streamline operations.
10. Ensure adherence to regulatory, health, safety, and quality standards.

Qualifications

• Bachelor's degree in supply chain management, logistics, business administration, or related field preferred, or equivalent experience.
• 5-8 years of warehouse and distribution experience, including at least 3 years in a managerial or director role.
• Extensive knowledge of distribution center management and working with 3PL providers.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Proven leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in systems implementation, process improvements, and operational efficiencies.
• Knowledge of regulatory, health, safety, and quality standards.
• Strategic thinking, creativity, attention to detail, and ability to manage multiple projects under pressure.

Work Environment & Schedule

Indoor warehouse setting with moderate noise, cool temperatures, and concrete floors. The role requires onsite presence, 5 days a week, with possible overtime, holidays, and emergency response shifts. Physical demands include lifting up to 50 pounds, standing, and walking frequently. Safety protocols and PPE are mandatory.

Supervisory Responsibilities

Oversees warehouse, inventory, and customer service personnel.

Additional Details

Seniority level: Director

Employment type: Full-time

Job functions: Management and Manufacturing

Industry: Pharmaceutical Manufacturing