Dinner Server Assistant

Hilton; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A global hospitality company in Toronto seeks a Dinner Server Assistant to enhance the guest experience during meal service. The ideal candidate has restaurant experience, a positive attitude, and Smart Serve Certification. You will be responsible for ensuring guests receive their meals promptly and engaging with them to ensure satisfaction. A flexible schedule is required to accommodate evenings and weekends.

Benefits

Competitive benefits package

Discounts on products and services

Qualifications

• Previous work experience in a restaurant/food and beverage setting.
• Must possess a positive attitude and excellent interpersonal communication skills.
• Flexible schedule for evenings, weekends, and public holidays.

Responsibilities

• Expedite food to tables and ensure proper meal delivery.
• Engage with guests to elevate their dining experience.
• Assist guests with inquiries and requests in a service-oriented manner.

Skills

Food service experience

Excellent interpersonal communication

Customer service orientation

Team collaboration

Positive attitude

Education

Smart Serve Certification

Job description

The Dinner Server Assistant supports the smooth execution of meal service during peak times in our Frenchy Bar et Brasserie.A twist on French classic inspired cuisine, our sinfully delicious plates bring a new level of excitement to the table.

Nestled in the heart of Hilton Toronto, our venue effortlessly transitions from morning café au lait to late-night indulgence.

Key Responsibilities

To successfully fill this role, you should be able to demonstrate the following experience, knowledge, and skills:

• Expedite food to tables; ensure guests have received appropriate meals based on seating

• Create authentic connections in every interaction and elevate the guest experience through fun, engaging and meaningful conversations with guests

• Demonstrate a complete knowledge and understanding of all steps of service
• Assist all guests with any inquiries or requests in a pleasant, helpful, and service-oriented manner

Additional Requirements

We are also looking for the following skills and behaviours:

• Previous work experience in a restaurant/food and beverage setting
• Positive attitude and excellent interpersonal communication skills
• Willingness to learn new concepts and ideas
• Team player focused on exceptional customer service
• Flexible schedule, must be able to work evenings, weekends, and public holidays
• Must be Smart Serve Certified

Hilton Values

Founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values
• Quality
• Productivity
• Dependability
• Customer Focus
• Teamwork
• Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel [e-mail] call 1-844-217-AODA.

Job: Bars and Restaurants

Title: Dinner Server Assistant

Location: null

Requisition ID: HOT0BTDV

EOE/AA/Disabled/Veterans