Dining Room Supervisor

Chartwell Retirement Residences; Ottawa; On-site; CAD 42,000 - 65,000; Full time

Job summary

Chartwell Retirement Residences is seeking a Dining Room Supervisor to lead the dining room team and deliver a warm, personalized experience for residents and guests. You will uphold hospitality standards, coach staff, and maintain a friendly, efficient service environment in our communities.

Join a team that values exceptional guest experiences, energy, and enthusiasm, with opportunities for growth as you develop leadership skills and help make every meal memorable for our residents.

Qualifications

• Previous experience in hospitality.
• A passion for providing exceptional customer experience.
• Leadership skills to guide and support the dining room team.
• Energy, enthusiasm, and an irresistible smile.

Responsibilities

• Confidently lead and manage the dining room service team.
• Create a warm and comfortable dining room atmosphere and positive impression at each meal.
• Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction.
• Training to grow your skills and learn how to become an experiential leader.
• Learn every day.

Skills

Hospitality

Customer experience

Leadership

Team management

Energy

Enthusiasm

Job description

Job Description

The Dining Room Supervisor creates and maintains a pleasurable, friendly, and efficient dining room experience for all residents and visitors in accordance with Chartwell Brand Hospitality Standards. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.

If you

• Love seniors who have life experiences and stories to tell.
• Love food, serving customers great food and beverages and working with a team who does too.
• Love providing a personalized and memorable dining experience.

What you get at Chartwell

• We believe in Making Peoples Lives Better for our residents, their families, and our employees.
• Grow your career at Chartwell where we have General Managers who started their career in the dining room.
• Bring your availability to us and get an opportunity that fits your busy life.

What you bring

• Previous experience in hospitality.
• A passion for providing exceptional customer experience.
• Leadership skills to guide and support the dining room team.
• Energy, enthusiasm, and an irresistible smile.

What you will get to do

• Confidently lead and manage the dining room service team.
• Create a warm and comfortable dining room atmosphere and positive impression at each meal.
• Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction.
• Training to grow your skills and learn how to become an experiential leader.
• Learn every day.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Equal Opportunity Employer

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please e‑mail [e-mail] or call 1‑888‑663‑6448.