Dining Room Supervisor

Amica Mature Lifestyles Inc.; Aurora; Hybrid; CAD 43,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement plan

Disability insurance

Wellness programs

Vacation entitlement

Job summary

Amica Aurora Promenade in Aurora, ON is seeking a Dining Room Supervisor to lead dining operations for residents and guests, delivering premium experiences in a safe, compliant environment.

You will manage schedules, menus, reservations, allergies and preferences, and supervise dining teams across AL/MC spaces. Collaborate with Culinary and Wellness teams for events, ensure sanitation, and maintain high service standards every day.

Qualifications

• High School Diploma or equivalent required.
• Food Handling Certificate required.
• Serving it Right Certificate required.
• Minimum three years experience in a fine dining service environment.
• CPR and First Aid certification preferred.
• Previous hotel experience in a fine dining property is desirable.
• Proficiency with Microsoft Word, Excel and Outlook required.
• Three years progressive experience in various dining environments.

Responsibilities

• Lead the smooth operation of all dining areas and teams.
• Ensure premium dining experiences and 5 Star service.
• Review schedules, menus, reservations, allergies and preferences.
• Lead pre-service with dining team and assign service areas.
• Monitor service timing, presentation, and resident satisfaction.
• Coordinate with Culinary and Wellness teams for events and resident needs.
• Oversee cleaning, resetting and sanitation between shifts.
• Review shift performance and payroll planning.

Skills

Customer service

Education

High School Diploma or equivalent

Food Handling Certificate

Serving it Right Certificate

CPR and First Aid certification

Tools

Microsoft Word

Excel

Outlook

Job description

DINING ROOM SUPERVISOR

Amica Aurora Promenade

Full Time

11:30am - 7:30pm

Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.

Expected Salary Range: $43,000 - $50,000

Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs.
Vacation: Generous annual vacation entitlement, aligned with company policy. Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

A day in the life of a Dining Room Supervisor

You will be responsible for leading the smooth operation of all dining areas and the teams that serve those spaces creating premium dining experiences for all residents and guests. You pride yourself on raising the bar for service excellence by guiding the dining teams, ensuring safety and compliance, anticipating resident needs and ensuring every meal and special event is delivered with quality, consistency and care.

Your day begins by reviewing the schedule, menu, reservations, resident allergies, texture requirements & preferences and tours or special events planned for the day. You ensure all Dining Rooms are clean, organized and set to our premium standard, with table settings, service stations and ambiance prepared before residents and guests arrive.

Before meal service begins, you lead pre-service with the dining team to review the menu, daily features, service expectations, resident needs and relevant ingredient or dietary information. You assign service areas, confirm that the team is prepared and reinforce the details required to provide personalized “5 Star” service.

During meal service, you remain visible and engaged in all dining areas including the AL and MC dining rooms, welcoming residents and guests, supervising the flow of service and supporting team members as needs arise. You monitor service timing, presentation and the overall dining experience, responding to special requests and resolving concerns with sound judgment, professionalism and care.

Throughout the day, you collaborate with the Culinary and Wellness teams to support resident preferences and changing needs. You also coordinate the service of special events, ensuring set-up, staffing and execution are organized and that every detail reflects our premium hospitality standards.

As residents and guests complete their meals, you oversee clearing, cleaning and resetting the Dining Rooms while ensuring established procedures and sanitation standards are consistently followed. You confirm that the room and service areas are fully prepared for the next meal period or event.

At the end of service, you review the shift with the team, communicate follow-up items and ensure the Dining Room is left clean, stocked and ready. Through reliable leadership, self-motivation and attention to detail, you help create memorable dining experiences that residents and guests can look forward to every day.

Between services you review staffing, training, payroll and upcoming events, as well as ensuring the Service Teams are successful in completing their tasks as well as breaks and training.

How do I qualify?

You must have:

• High School Diploma or equivalent
• Food Handling Certificate
• Serving it Right Certificate
• Minimum three years experience in a fine dining service environment

What we are looking for:

• Current CPR and First Aid certification
• Previous hotel experience in a fine dining property
• Demonstrated proficiency with Microsoft Word, Excel and Outlook
• Threeyears progressive experience in a variety of dining environments

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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