Digital Workforce Transformation - Ceridian/Dayforce Manager

Ernst & Young Advisory Services Sdn Bhd; Ottawa; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading consulting firm is seeking a Dayforce Senior Consultant in Ottawa. This role involves leading a team to implement Dayforce HCM solutions, managing client projects, and enhancing HR processes. Ideal candidates have 5-7 years of experience in HCM implementations and strong analytical and communication skills. Flexibility to travel is required.

Benefits

Support and coaching from colleagues

Learning opportunities

Flexibility in handling role

Qualifications

• 5-7 years of experience in HCM system implementations, preferably with Dayforce.
• Strong understanding of HR processes and data.
• Experience in leading client discussions and requirements gathering.

Responsibilities

• Oversee a team to deliver Dayforce HCM solutions.
• Manage Dayforce HCM engagements ensuring timely and on-budget delivery.
• Develop training for clients' end-users to resolve post-implementation challenges.

Skills

Team leadership

Client relationship management

Analytical skills

HCM system configuration

Communication skills

Problem-solving skills

Education

Bachelor's degree in a related field

Tools

Dayforce HCM

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of audit, advisory, tax and transaction advisory services.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. Our services include HR technology assessments, process design & transformation, vendor assessment & selection, target operating models’ definition, HCM implementation, and post-implementation optimization.

We are looking for a Dayforce Senior Consultant to join our rapidly growing Digital Workforce Transformation practice across Canada (Toronto, Montreal, Ottawa, Halifax, Vancouver, Calgary).

Responsibilities

• Oversee a team of talented consultants to successfully deliver Dayforce HCM solutions to our clients.
• Support Dayforce HCM system configurations according to our clients' specifications.
• Manage Dayforce HCM engagements, ensuring projects are delivered on time, within scope, and within budget.
• Act as a liaison between our clients and Dayforce, managing communications and escalations as necessary.
• Develop and provide training to our clients' end-users to ensure they are proficient in using Dayforce HCM features and offer ongoing support to resolve any post-implementation challenges.
• Oversee the creation of clear and concise documentation.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high-quality deliverable and within expected timeframes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
• Identify new business opportunities. Understand EY and its service lines and actively assess/present ways to serve clients.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%
• A related bachelor's degree
• Approximately 5-7 years in HCM system implementations with a Dayforce experience preferred.
• Dayforce certification is a plus.
• Strong understanding of HR processes and data.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Experience in participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment.
• Experience in HCM system configuration
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the 'C' level of Fortune 500 companies
• Willingness to travel on short notice, travel is estimated at 30%

What we look for

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We’re looking for people with a genuine passion for HR Business Transformation.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients, and our communities.

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.

EY is an equal opportunities employer and welcomes applications from all sections of the community.