Digital Technology Lead - US REMOTE

Connection; Halifax Regional Municipality; Remote; USD 100,000 - 118,000; Full time

Job summary

An innovative firm is seeking a Digital Technology Lead to drive digital transformation and enhance customer experiences. This role involves managing the technical infrastructure for e-commerce and digital marketing, ensuring systems are secure and high-performing. You'll collaborate with various teams to implement best practices and optimize user engagement. If you're passionate about technology and eager to make a significant impact in a dynamic environment, this opportunity is perfect for you. Join a company that values collaboration and innovation, and help shape the future of digital solutions.

Qualifications

• 3+ years’ experience in digital technology or e-commerce operations.
• Strong background in system integrations and digital tools.
• Bachelor’s degree in IT or related field preferred.

Responsibilities

• Manage technical infrastructure for all digital platforms.
• Ensure digital systems are secure, scalable, and high-performing.
• Collaborate with Marketing and Operations for seamless experiences.

Skills

Digital Marketing

E-commerce Operations

Project Management

System Integrations

SEO

Data Governance

Collaboration

Communication

Education

Bachelor’s degree in IT

Bachelor’s degree in Digital Marketing

Bachelor’s degree in Business

Tools

Adobe Commerce

AWS S3

HubSpot

GA4

Dotdigital

CMS Platforms

Job description

Digital Technology Lead - US REMOTE
Managed Services / LCS / Staffing

USA

CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.

https://www.connection.com/

keywords: position summary,management,teamwork,analysis,maintenance,digital,marketing,quality assurance,implementation,mobile,training,support,experience,skills,degree,api,strategy

Full Time

$100,000.00/Yr. - $118,000.00/Yr.

Overview: Connection has a fantastic opportunity through our Technical Staffing division for a Digital Technology Lead In Dubuque, IA. This is a fantastic role with a company that values innovation, collaboration, and a positive work culture. While a hybrid schedule is preferred, they're open to fully remote candidates in the Central or Eastern U.S.

Responsibilities:

• Own and manage the technical infrastructure for all digital platforms: e-commerce, digital marketing tools, cloud storage, and customer engagement tech


• Ensure digital systems are secure, scalable, and high-performing across all channels (web, mobile, omnichannel)


• Handle system enhancements, updates, and troubleshooting across platforms like CMS, CRM, analytics, and more


• Support content, product data, and integrations with backend systems like ERP and POS


• Maintain documentation to support internal technical knowledge sharing


• Collaborate with Marketing and Operations to create a seamless online-to-offline (O2O) shopping experience, including BOPIS (Buy Online, Pick Up In-Store) and in-store digital solutions.


• Optimize customer experience by leveraging data insights, personalization strategies, and emerging digital trends.


• Monitor website and mobile app performance, user behavior, and conversion rates to drive enhancements.


• Change Management & Cross-Team Collaboration


• Act as a bridge between IT, Marketing, and Operations, ensuring digital initiatives align with business objectives.


• Manage digital transformation projects, driving adoption of new technologies and best practices across teams.


• Train teams on digital systems and workflows


• Manage external vendors and tech partners to ensure quality execution


• Data Governance & Digital Insights


• Maintain data integrity across all digital platforms, ensuring accuracy in customer, product, and sales data.


• Implement best practices for data governance, privacy compliance, and cybersecurity across digital systems.


• Work with business intelligence teams to analyze digital performance, generating actionable insights for growth.

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Requirements:

• Bachelor’s degree in IT, Digital Marketing, Business, or a related field preferred


• 3+ years’ experience in digital technology, e-commerce operations, or martech


• Strong background in system integrations and digital tools like ERP/Horizon, Adobe Commerce, AWS S3, HubSpot, GA4, Dotdigital, etc.


• Skilled in CMS platforms, API integrations, and marketing automation


• Strategic thinker with hands-on experience in SEO, paid media, omnichannel retail, and analytics


• Excellent project management and communication skills


• Collaborative, adaptable, and excited to make a real impact

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