Digital Solutions Manager

E.B. Horsman & Son; Surrey; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading electrical distributor in Surrey is seeking an experienced Digital Solutions Manager to lead technical strategy and optimize digital solutions. The ideal candidate will have a bachelor's degree and significant experience in systems integration, SQL Server, and leading technical teams. The role allows for a hybrid work environment after probation, with excellent benefits including profit-sharing and employee ownership programs.

Benefits

Birthday off

Health and dental benefits

Annual profit-sharing

Employee share ownership program

RRSP matching

Qualifications

• 5+ years in systems integration, SQL Server, APIs, and enterprise applications.
• 2+ years of experience leading technical teams.
• Experience in the distribution industry is an asset.

Responsibilities

• Provide technical leadership and support to the team.
• Contribute technically at a senior level including helpdesk support.
• Lead training sessions for staff on digital technology platforms.

Skills

Technical Leadership

SQL Server

APIs

Communication

Collaboration

Education

Bachelor’s degree in Computer Information Systems

Tools

Microsoft SQL Server

Salesforce

HubSpot

Job description

Job Description

Job Description

Who we are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Flex work location

Located at our Head Office, 19295 25th Avenue, Surrey V3S 3X1, this is a full-time permanent position. Monday to Friday from 7am to 3 : 30pm. After probation, hybrid work (3 in-office, up to 2 remote) may be offered, subject to manager approval based on schedule, role, and performance. Occasional after-hours availability required for upgrades and outages.

Why this role matters

E.B. Horsman is experiencing substantial growth, presenting new opportunities for technically driven professionals who can advance our technology initiatives. We are seeking an experienced and technically proficient Digital Solutions Manager to lead our team and deliver impactful results. This role will report directly to the VP of Digital Solutions and Technology and will focus on optimising digital solutions, ensuring seamless integration, and leading technical strategy across multiple platforms.

What to expect in the role

50% Technical Leadership

Strong, proactive leader who inspires trust and collaboration across the business, empowering teams to exceed realistic yet challenging expectations.

Establish strong internal connections and drive an excellent customer journey.

Support the team with coaching, code reviews, technical best practices and mentoring.

Ensure SOPs, best practices, security requirements & documentation processes are followed.

Manage helpdesk prioritisation and performance of the team.

Support the VP with technical roadmaps.

Liaison with vendors as required.

50% Technical Contribution

Contribute technically at a senior level, including creation and support of helpdesk support tickets, data integrations, reports, data marts, performance tuning, API development, automation and AI efforts.

Lead training sessions for staff on digital technology platforms.

Main point of contact and communications for any outages or downtime.

Continuous efforts to learn the core ERP, CRM, eCommerce and WMS systems.

Produce system and training documentation as required.

Troubleshoot and resolve complex system issues in hybrid SaaS and on-premise environments.

Ideal candidate profile

Education & Experience

Bachelor’s degree or diploma in Computer Information Systems, or equivalent experience.

5+ years in systems integration, SQL Server, APIs, and enterprise applications.

2+ years of experience leading technical teams.

Experience in the distribution industry is an asset.

Technical Skills

Proficient in Microsoft SQL Server, reporting tools, M365, SharePoint, MS Teams, Salesforce, HubSpot, eCommerce platforms, helpdesk tools, APIs, ERP, and WMS systems.

Knowledge of integration platforms, low-code / no-code tools, and automation.

Understanding of security protocols and best practices.

Communication & Collaboration

Strong alignment with company values and a collaborative leadership style.

Skilled in leading meetings, project planning, and cross-functional communication.

Excellent verbal and written communication for technical and non-technical audiences.

Detail-oriented with strong documentation and change management skills.

Capable of managing conflict professionally while fostering strong relationships.

All team members, including managers, must maintain a RCMP background security clearance.

If you're a strategic thinker with hands-on technical experience and a passion for enabling digital transformation, we’d love to hear from you!

Our Core Values : Celebrating the Past, Empowering the Future

Teamwork | Integrity| Continuous Improvement | Resilience | Empowered

We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note only candidates selected for an interview will be contacted.