Digital Solutions Analyst

Alberta Ministry of Jobs, Economy, Trade and Immigration; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government agency in Alberta is seeking a Digital Solutions Analyst to implement digital services and improve operational processes. Candidates should possess a university degree and at least two years of experience, alongside skills in systems thinking and change management. This full-time temporary position offers a diverse working environment.

Qualifications

• Minimum of two years progressively related experience.
• Training in business process methodologies.
• Experience in systems development and information methodologies.

Responsibilities

• Profile and document current operational processes.
• Identify and document key business drivers affecting service delivery.
• Support design and documentation of future state processes.

Skills

Systems thinking and design

Change management

Business process methodologies

Workshop facilitation

Analytical ability

Problem-solving skills

Education

University Degree in Business Administration or related area

Job description

Job Information

Job Title: Digital Solutions Analyst

Ministry: Assisted Living and Social Services

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Temporary – May be used to fill other temporary or permanent positions

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans.

Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs.

Role Responsibilities

Reporting to the Manager, Digital Transformation, the Digital Solutions Analyst is a key resource in the mandate of the ALSS Modernization Office with operational responsibility for implementing the digital services.

Key Responsibilities Of The Digital Solutions Analyst

• Profile and document current operational processes and procedures.
• Identify and document key business drivers, strategies and requirements that affect service delivery.
• Support the design and documentation of future state processes.
• Provide analytical and business support to projects in the form of research, statistical and financial analysis.
• Review existing policies and direction to ensure they are consistent with the intended direction of projects.
• Coordinate the development and implementation of communications plans for projects.
• Develop training strategies, plans and materials.
• Design, develop and deliver quality presentations to multiple user groups and audiences.

Qualifications

Minimum Requirements: University Degree In Business Administration, Public Administration, Information Technology Or Related Area Of Study, With a Minimum Of Two (2) Years Progressively Related Experience

• Demonstrated knowledge in systems thinking and design.
• Experience in change management, systems development and information methodologies.
• Training and experience in business process and requirements methodologies.
• Experience in leading and facilitating workshops.
• Change Management knowledge and experience.
• Ability to research issues accurately to identify and solve problems.

Assets

• Track record in agile methodology within a digital team environment.
• Demonstrated competencies in participating in project teams including business areas and technical resource.
• Strong analytical ability, data interpretation and problem-solving skills.
• Knowledge of government strategic goals and policy directions, particularly as they relate to SCSS mandated business plans, priorities, organization, and decision-making structures of lead, partner, and support ministries.
• Depth and breadth of knowledge of SCSS programs, services, service delivery mechanisms and Information Technology systems.
• Strong understanding of the behaviours and preferences of individuals accessing SCSS programs and services, including barriers to access.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

The Government of Alberta is an equal opportunities employer.