Digital - Senior/Digital Product Manager, DPM

Aritzia; Vancouver; On-site; CAD 140,000 - 419,000; Full time

Benefits offered by this job

Product Discount

Baby Leave Program

A-OK Commissary & Cafe

The SET

Aritzia Virtual Wellness

Aspirational Workplace

Amenities

The Extras

Job summary

Aritzia is seeking a Senior/Digital Product Manager to lead delivery of digital experiences across web, app, and omni-channel. You will shape solutions by collaborating with Digital Design, Frontend & Backend Technology, Data & Analytics, and User Research to deliver customer and company value across channels.

In this role you will drive the product roadmap, measure performance against KPIs, and foster a high-performing, unified work environment within our Vancouver-based Global Support Campus

Qualifications

• Proven skills and experience in Digital Product Management.
• Passion for digital brand experience and the customer journey.
• Familiarity with retail tech, eCommerce, and analytics.
• Ability to collaborate with cross-functional partners to achieve outcomes.

Responsibilities

• Deliver world-class digital experiences and technical capabilities.
• Identify opportunities for continuous enhancement and innovation.
• Assess opportunities and determine optimal solutions.
• Transform opportunities into customer-centered solutions.
• Monitor product performance against KPIs and plan optimizations.
• Ensure seamless execution and evolution of the product lifecycle.
• Collaborate with Business Support to manage department functions and development.
• Develop strategies for product roadmap, definition, and delivery.

Skills

Digital Product Management

Customer journey

Analytics

Cross-functional collaboration

Retail tech familiarity

Job description

It\'s what we do and how we do it — together.

It\'s working alongside world-class talent in pursuit of world-class results.

It\'s maximizing your potential in a high-performance culture.

It\'s knowing that wherever you are, you belong.

It\'s elevating your world — and the world of those who love and will love Aritzia.

It\'s You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

THE TEAM

The mission of the Digital Product Management Department is to identify, evaluate, prioritize, and manage our digital products that deliver differentiated experiences to our clients.

THE OPPORTUNITY

Aritzia is growing, and our Digital Product Management team is growing with it. This is a unique opportunity to be part of the team responsible for defining and delivering product solutions across our digital ecosystem to ensure world-class experiences with every customer interaction. In this role, you will shape and deliver solutions while leveraging agile methodologies and fostering an exciting, unified, and high-performing work environment. You will collaborate with cross-functional partners in Digital Design, Frontend & Backend Technology, Data & Analytics, User Research, A/B Optimization, and more to deliver customer and company value across our channels (which may include web, app, omni-channel or digital marketing). And, with your valuable contribution to the business in this role, the opportunities are endless – from a rewarding career in Digital Product Management to continued growth within Aritzia.

THE ROLE

As the Senior/Digital Product Manager, you will lead the team to:

• Deliver world-class digital experiences and technical capabilities, powering exceptional customer engagement and satisfaction
• Stay at the forefront of the external digital product landscape, identifying opportunities for continuous enhancement and innovation
• Assess product opportunities rigorously, determining the optimal solutions to deliver exceptional business results
• Transform prioritized opportunities into high-impact, customer-centered solutions
• Continuously monitor product performance against KPIs, identifying and planning for immediate and future optimizations
• Ensure seamless execution and continuous improvement of the product lifecycle
• Collaborate with Business Support partners to effectively manage daily department functions, support corporate objectives and foster career development and a positive employee experience
• Develop and implement comprehensive strategies for product roadmap, definition, performance, and delivery to ensure alignment with business goals and customer needs

THE QUALIFICATIONS

• The Senior/Digital Product Manager has:
• Proven skills, certifications, education and/or experience in Digital Product Management
• A passion for digital brand experience and the customer journey
• Familiarity with common retail technologies (e.g. eCommerce systems, product and customer data, analytics)
• A commitment to learn and apply Aritzia\'s Values and Business and People Leadership principles
• A commitment to quality and investing in results that add value to the business
• Proven ability to collaborate strategically with cross-functional partners to achieve shared business outcomes
• Ability to set clear objectives and design strategies that inspire and align the team
• Deep understanding and commitment to the industry, staying informed about best practices and trends in both tech and retail

THE COMPENSATION

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.

The range for roles at this level is $100,000–$300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.

With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount — Maybe you\'ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
• A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support your wellbeing goals, whether they\'re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They\'re also dog friendly. Woof.
• Amenities — Additional amenities include a private parent\'s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We\'re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.