Digital Project Manager

Wired Messenger; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading email marketing agency with a two-decade track record is seeking a Digital Project Manager. The role involves managing client initiatives and project planning while ensuring effective communication with diverse teams. Ideal candidates will have a background in digital marketing and demonstrated experience in project management, alongside strong organizational skills.

Qualifications

• Proven experience as a Digital Project Manager with agency experience a plus.
• Superb written and verbal communication skills essential.
• Familiarity with digital marketing trends and project management technologies.

Responsibilities

• Manage end-to-end project processes and client communications.
• Develop project briefs, manage schedules, and resource plans.
• Support sales and account management teams effectively.

Skills

Project Management

Communication

Detail-oriented

Multitasking

Digital Marketing

Client Management

Education

2+ years of digital project management experience

Agency experience

Tools

SEO

Google Analytics

HTML/CSS

Content Management Systems

Zendesk

Productive.io

Slack

Job description

Wired Messenger is a full-service email marketing agency with over 20 years of experience helping clients connect meaningfully with their audiences. We specialize in building smart, strategic, and personalized email campaigns that drive real results. Our team is passionate about solving complex challenges and delivering world-class engagement for brands across industries. At our core, we’re a collaborative group of creative thinkers, data-driven marketers, and tech-savvy problem solvers. If you're looking to join a team where your work makes an impact and innovation is part of everyday life — you’ll fit right in here.

About the role

• The Digital Project Manager will be the lead for our client initiatives.
• You should have at least 2+ years of solid Digital Project Management experience ideally in the digital marketing industry covering - Web development/design, Email Campaigns, SEO, and Paid Ads.
• You should be as comfortable talking to clients about their overall goals and requirements as you are talking to developers and creative teams about databases and fixed vs. responsive layouts.
• You are detail-oriented, take initiative, and can handle multiple projects and priorities at the same time.

What you'll do

• Gather project requirements and develop project briefs and statements of work
• Provide end-to-end project management
• Develop and present digital strategies to clients
• Demonstrated experience managing end-to-end digital solutions
• Comfortable using PM and Support technologies such as Zendesk, Productive.io, Slack, etc
• Work closely with design and delivery teams to translate business requirements into technical requirements
• Support sales and account teams through gathering estimates and providing project quotes
• Communicate with the client through kick-off to project close
• Create project plans, monitor and modify project schedules and manage resource plans
• Maintain document control, logs, task assignment lists
• Develop and review project status andreports
• Handle all support related inquires and assign tasks to teams
• Address client queries effectively and in a timely manner
• Manage email campaign calendars and processes
• Stay up-to-date with digital technology trends
• Communicate regularly with remote colleagues

Qualifications

• 2+ years of digital project management experience
• Proven work experience as a Digital project manager
• Agency experience is a plus
• Superb written and verbal communications skills
• Detail-oriented and able to prioritize and multi-task
• Familiarity with Content Management systems and HTML/CSS
• Understanding of SEO and Google Analytics
• Excellent interpersonal skills and a positive attitude
• Ability to multitask and prioritize tasks