Digital Product Manager

Digital Product Manager

• Contract Duration: 6 Months
• Pay range: C$55 - 75/Hour

Duties & Responsibilities:

• The Digital Product Manager will work alongside the Director of Digital Product Management to champion customer experience and support the delivery of the client's DTC Digital Roadmap.
• Manage key business stakeholder relationships and work with Business Owners to define experiences that deliver on key business outcomes and goals; supporting product development, launch, and lifecycle management.
• Partner with Business Owners to define the measurable success metrics and Key Results for projects and initiatives; hold the business accountable to these KPIs throughout the product lifecycle to ensure value is being realized and capabilities are being used to their fullest.
• The Digital Product Manager will build and own change management processes/tools to support the adoption of the changes required by a project or initiative.
• Support communication efforts, manage anticipated resistance, and conduct impact analyses to create a strategy to support the adoption of changes.
• Assist in the development of vision and roadmap and create/maintain a detailed prioritized product backlog.
• Use data to drive decisions. Build a hypothesis, test & iterate to formulate an agile product development approach.
• The Digital Product Manager will support discovery by working with cross-functional teams to understand requirements and translate concepts into clear acceptance criteria that align with business goals.

Experience:

• 4+ years of product management experience.
• 4+ years working with a consumer-facing digital product.
• Expert communication, negotiation, coaching, and active listening skills.
• Proven ability to drive alignment and influence stakeholders of various positions from junior to executive leadership.
• Experience working closely with various business functions including Engineering, Design, Marketing, Brand, Supply Chain, etc.
• Experience developing change management strategies and plans for large-scale projects.
• Knowledge of eCommerce, Retail, CRM systems and processes.
• Understanding of agile/scrum development, UX/UI design, and Engineering.
• Track record for product delivery and demonstrated ability to work on multiple projects concurrently and across teams in different time zones.
• Resourceful, able to independently identify and solve problems through ambiguity.
• Experimental thinker, comfortable working in an environment that is constantly changing.
• Excellent organizational, technical, and analytical skills with strong attention to detail.
• Ability to use data and business knowledge to prioritize projects and drive alignment across teams.
• Engineering, Computer Science, or Business degrees are considered an asset.