Digital Printing and Graphic Design Department

Northwest Employment Works; Northwestern Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in digital printing is seeking a dedicated individual to join their team. In this role, you will leverage your expertise in graphic design and digital print production to deliver high-quality results. You will be responsible for managing the entire print workflow, from file preparation to final delivery, while ensuring exceptional customer service. This position offers a dynamic work environment where your organizational skills and attention to detail will shine. If you're passionate about print production and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Minimum two years of digital print production experience required.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Oversee the entire print production process, ensuring quality and timelines.
• Provide exceptional customer service and manage client communication.

Skills

Adobe Suite

Corel Graphics Suite

Fiery Command Workstation

Word

Excel

Organizational Skills

Communication Skills

Time Management

Education

High School Diploma

Tools

Digital Print Equipment

Job description

Print Pros Plus

Reports To: Assistant Production Manager

In this role, you will be fluent in all aspects of digital printing and pre-press processes. Your expertise in the Adobe Suite will be essential in ensuring high-quality production.

Key Responsibilities

• Customer Service: Provide exceptional customer service, including excellent telephone skills.
• Graphic Design: Engage in graphic design tasks as required.
• Timeline Management: Ensure that all project timelines are met.
• Print Production: Oversee the entire print production process, including finishing and delivery.
• Administrative Tasks: Communicate with clients throughout the digital print workflow, from initial contact to delivery.
• Job Specifications: Review work orders to ensure customer files and formats are accurate.
• File Preparation: Prepare files for digital printing by checking fonts, links, color calibration, and creating bleeds and crops when necessary.
• Equipment Operation: Operate digital print equipment efficiently.
• Finishing Tasks: Perform cutting, laminating, folding, binding, and packaging.
• Department Monitoring: Monitor daily requests, orders, and vendor responses.
• Inventory Management: Check inventory levels and stock supplies as needed.
• Team Participation: Actively participate in staff meetings.
• Additional Duties: Perform other tasks as assigned by the Assistant Production Manager.

Required Skills

• Proficient in Adobe Suite, Corel Graphics Suite, Fiery Command Workstation, Word, and Excel.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills with clients and team members.
• Exceptional time management skills, able to juggle multiple tasks while maintaining focus.
• Ability to work independently and collaboratively from concept to completion.

Experience and Qualifications

• Minimum two years of digital print production experience.
• Customer service experience in a fast-paced environment.
• Ability to learn new software and systems quickly.

Minimum Requirements

• High School Diploma.
• Minimum two years of digital print production experience.
• Ability to lift 50 lbs.
• Work visa is required.

Attitude & Approach to Work

• Maintain organizational profitability while balancing customer needs.
• Exhibit a “can do” attitude and a willingness to learn.
• Embrace diversity and enjoy helping others.
• Stay calm and positive in a fast-paced environment.
• Be a natural problem solver and respond to clients with urgency.
• Take responsibility for your daily attitude and energy.
• Value going the extra mile to deliver quality service.

Closing Date: 2025-05-16

How to Apply: [e-mail]